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Public Tickets

tamibrewer Not Playing Vimeo VideoClosed   LayerSlider for WordPress   Updated May 31, 2017 at 11:49pm   3 Most recent comment from tamibrewer:Thanks for the response.  I've used Vimeo's API with videos set to "hide on vimeo.com" without a problem.  It might be a glitch with the API.  I would appreciate you looking into this further. Kent Kasica Duplicating Layerslider to New WebsiteClosed   LayerSlider for WordPress   Updated May 30, 2017 at 4:05pm   4 Most recent comment from [deleted]:This export file seems to be corrupted. I have tried to import it but it also failed on our demo site, furthermore it cannot even be uncompressed manually.Please try to export it again to see if it wo ... tspino1 Not loading files and slider images on mobile devicesClosed   LayerSlider for WordPress   Updated May 30, 2017 at 10:54am   6 Most recent comment from [deleted]:Unfortunately I cannot provide you with an ETA for this update yet. Amber Button HoverClosed   LayerSlider for WordPress   Updated May 30, 2017 at 8:47am   3 Most recent comment from DJ_Jaybee:Hi thanks for the tip... this would be useful to add a tip / link in the styles section Soft Tech Group External links in LayerSliderClosed   LayerSlider for WordPress   Updated May 29, 2017 at 9:01pm   3 Most recent comment from Soft Tech Group:It came bundled with salient theme and they said they don't provide support for external plugins. So it means since it came packaged so you can't tell us a simple thing if external links are possible ... Tony License restrictionsClosed   LayerSlider for WordPress   Updated May 29, 2017 at 8:32pm   2 Most recent comment from [deleted]:Hey Tony, A purchase code can be used to activate two installations at the same time, one live site and one test site. You should be able to activate both. We have recently launched a new site that ... vcoronel I can not validate this purchase codeClosed   LayerSlider for WordPress   Updated May 29, 2017 at 8:02pm   2 Most recent comment from [deleted]:Hey vcoronel, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activ ... Coachgrandiose Invalid code to activate sliderClosed   LayerSlider for WordPress   Updated May 29, 2017 at 8:01pm   2 Most recent comment from [deleted]:Dear Coachgrandiose, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and upd ... VASharon Background videos not working on sliderClosed   LayerSlider for WordPress   Updated May 29, 2017 at 3:45pm   2 Most recent comment from [deleted]:Hey VASharon, I have checked the URL you provided but for me the background video is working properly at the moment on your homepage. Have you managed to fix the problem in the meantime ? In case ... Stéphanie LAYERSLIDER ISN'T WORKINGClosed   LayerSlider for WordPress   Updated May 29, 2017 at 3:40pm   4 Most recent comment from [deleted]:Your screenshot only contains part of the System Status. Is there no error other than the auto-update and version notifications displayed on it ?Also, have you tried what I recommended ? Switching to ... pointer1234 Item Purchase Code is not workingClosed   LayerSlider for WordPress   Updated May 29, 2017 at 3:22pm   2 Most recent comment from [deleted]:Dear pointer1234, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and update ... laurent layer slider issue under https modeClosed   LayerSlider for WordPress   Updated May 29, 2017 at 10:25am   2 Most recent comment from [deleted]:Hey laurent, That is strange, it shouldn't be causing problems like this. I believe it could be related to a conflict problem on your installation or a server configuration issue.Could you please tr ... mariajoselandav LayerSlider product activation was canceled on this siteClosed   LayerSlider for WordPress   Updated May 29, 2017 at 8:23am   2 Most recent comment from [deleted]:Dear mariajoselandav,As I can see the pruchase code you have provided is not valid for LayerSlider. Please note that if you've received LayerSlider as a bundled plugin in your theme, you cannot use y ... Morgan desactiver /activerClosed   LayerSlider for WordPress   Updated May 29, 2017 at 8:21am   2 Most recent comment from [deleted]:Hey Morgan, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activat ... Elad Fish Import FailsClosed   LayerSlider for WordPress   Updated May 28, 2017 at 2:32am   1 Most recent comment from Elad Fish:close