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  Public Ticket #1395120
Activate Code
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Comments

  • Didier started the conversation

    Hi,

    I bought a license (1b0d5c8c-dbe8-41bb-bb14-7a8d61f5da84) and I can not install it. I have the following error message: 'You've reached the maximum number of activated facilities for this purchase code. Enter another purchase code or deactivate sites before trying to add new ones. '
    I probably deleted a site that had Layer Slider enabled. How to disable it?

    Thank you.

    Didier

  •  4
    George replied

    Hello Didier,


    We have launched a site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

    Best Regards,
    George | Kreatura Dev Team

  • Didier replied

    Hello George,

    Great !
    It worked. Thanks for your help.

    Regards,

    Didier

  •  4
    George replied

    Dear Didier,

    I'm glad I could help! If there is anything else, please let us know.

    Best Regards,
    George | Kreatura Dev Team