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Public Tickets

Robbert update changed layersClosed   LayerSlider for WordPress   Updated November 9, 2017 at 6:09pm   12 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Mary Shaw plugin upload issuesClosed   LayerSlider for WordPress   Updated November 9, 2017 at 6:04pm   2 Most recent comment from [deleted]:Hello Mary Shaw, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The file you've s ... thegreensurfer keep this layer visibleClosed   LayerSlider for WordPress   Updated November 9, 2017 at 5:59pm   3 Most recent comment from [deleted]:Hello thegreensurfer, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunatel ... tony 502 bad gatewayClosed   LayerSlider for WordPress   Updated November 9, 2017 at 5:54pm   2 Most recent comment from [deleted]:Hello tony, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no issue li ... WebsiteConsultants upgrading caused me to make my sliders not viewableClosed   LayerSlider for WordPress   Updated November 9, 2017 at 11:22am   17 Most recent comment from [deleted]:Sorry for the delayed response. We were also looking into WP-Rocket, as one of our other users also reported a possible conflict with it. Regardless, thank you for the feedback, glad you could solve ... Perrorist Layer not workingClosed   LayerSlider for WordPress   Updated November 8, 2017 at 11:32pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad we could help. If you need further assistance please let us know. Darren Layerslider not working on Internet explorerClosed   LayerSlider for WordPress   Updated November 8, 2017 at 10:54pm   2 Most recent comment from [deleted]:Hello Darren,Thank you for your feedback. Since this year (WP 4.8), WordPress no longer supports older IE versions, so that could be a problem. Also, most IE versions are very outdated and they no lon ... John Sliders loadingClosed   LayerSlider for WordPress   Updated November 8, 2017 at 11:33am   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Dariyoush Activation IssuesClosed   LayerSlider for WordPress   Updated November 8, 2017 at 9:10am   2 Most recent comment from [deleted]:Hello Dariyoush, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launche ... umer78 Slides Not Editable After UpgradingClosed   LayerSlider for WordPress   Updated November 7, 2017 at 6:34pm   6 Most recent comment from [deleted]:Thank you for the feedback. Judging from your description the problem is likely going to be related to your Chrome browser. We did not experience any issues with Chrome, and no other user reproted it ... JLMEnergy Cannot import / export layersliderClosed   LayerSlider for WordPress   Updated November 7, 2017 at 10:28am   4 Most recent comment from [deleted]:In that case I'd recommend to reinstall the plugin by downloading the newest version from CodeCanyon and reinstalling LayerSlider with our release. The bundled versions might be restricted in some wa ... Levchenko11 Layer slider does not display through the scriptClosed   LayerSlider for WordPress   Updated November 6, 2017 at 11:34pm   2 Most recent comment from [deleted]:Hello Levchenko11, The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provi ... ignition3d link <a href che apre un POPUPClosed   LayerSlider for WordPress   Updated November 6, 2017 at 10:51pm   12 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. winbach video play button hide on a layerClosed   LayerSlider for WordPress   Updated November 8, 2017 at 8:50am   5 Most recent comment from [deleted]:We've looked into this further, but unfortunatley it's not possible to achieve this setup. You cannot turn off the play button only for certain layers, it's applied globally on the slider. If you woul ... johnolsen Thumbnail backgroundClosed   LayerSlider for WordPress   Updated November 5, 2017 at 7:32pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.