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Public Tickets

kasunwijesekara Disabling the thumbnail navigationClosed   LayerSlider for jQuery   Updated February 13, 2018 at 9:49am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. the_soundtouchables adding 3rd party animationClosed   LayerSlider for WordPress   Updated February 12, 2018 at 6:06pm   2 Most recent comment from [deleted]:Hello the_soundtouchables, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfor ... sanaya123 Data not getting savedClosed   LayerSlider for WordPress   Updated February 12, 2018 at 1:28pm   4 Most recent comment from [deleted]:Sorry for the delayed response, the Ticksy servers had experienced some issues. Judging from your description, it is almost certainly a server issue. As you've mentioned the plugin saves new sliders ... jonc113 Integration with Drupal 8Closed   LayerSlider for jQuery   Updated February 12, 2018 at 1:27pm   6 Most recent comment from [deleted]:Please open a refund request on Envato for this purchase, so we can accept it. ginger ​ I can't access layerslider.Closed   LayerSlider for WordPress   Updated February 12, 2018 at 7:57pm   15 Most recent comment from [deleted]:The dev team still sees that this profile is limited. It does not have permission to access LayerSlider's admin interface, that is why the error appears. If it was a normal admin profile, this wouldn' ... Kristel Immeker I can't edit any sliderClosed   LayerSlider for WordPress   Updated February 10, 2018 at 4:50pm   22 Most recent comment from [deleted]:Dear kristelimmeker, The dev team investigated this further and it seems that there is a plugin that compressed LayerSlider's original files incorrectly. They believe that there is some kind of cachi ... the_soundtouchables Mute audio buttonClosed   LayerSlider for WordPress   Updated February 10, 2018 at 3:57pm   2 Most recent comment from [deleted]:Hello the_soundtouchables, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We ar ... jp_lapeyre missing slidersClosed   LayerSlider for WordPress   Updated February 10, 2018 at 12:07pm   2 Most recent comment from [deleted]:Hello jp_lapeyre, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've checked an ... Jason ActivationClosed   LayerSlider for WordPress   Updated February 10, 2018 at 10:20am   2 Most recent comment from [deleted]:Hello Jason, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a ... Lautaro Uploading TemplatesClosed   LayerSlider for WordPress   Updated February 10, 2018 at 10:18am   2 Most recent comment from [deleted]:Hello Lautaro, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the ... tdwright23 ActivationClosed   LayerSlider for WordPress   Updated February 10, 2018 at 10:03am   14 Most recent comment from [deleted]:We don't want you to find what's wrong with our product, as the error is not located in LayerSlider. As mentioned the issue you are experiencing is either a conflict with another item or a server rela ... LoneTreeCreative Layerslider Script Not ExecutingClosed   LayerSlider for WordPress   Updated February 10, 2018 at 3:20am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. miaojun Please set up a token key database. Could you?Closed   LayerSlider for WordPress   Updated February 9, 2018 at 3:49pm   2 Most recent comment from [deleted]:Dear miaojun, First of all. Please stop spamming the comment section of LayerSlider. The comment section is for pre-purchase questions and providing feedback, it's NOT for support requests. As you c ... franksxm971 Layer Sliders disappearedClosed   LayerSlider for WordPress   Updated February 9, 2018 at 12:28pm   4 Most recent comment from [deleted]:Yes, we can take a look at your admin if you set up a temporary WP login for us. Make sure to set the message to private that contains the login credentials, so others can't see it. Thomas Allen Mobile version of slider continuously reloadsClosed   LayerSlider for WordPress   Updated February 9, 2018 at 10:49am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.