Public Tickets
idefeo
ActivationClosed
LayerSlider for WordPress
Updated March 8, 2018 at 6:10pm
5
Most recent comment from idefeo:That worked. Thank you.
enraedesign
Video BackgroundsClosed
LayerSlider for WordPress
Updated March 8, 2018 at 4:16pm
3
Most recent comment from enraedesign:Amazing, so simple! Thanks for getting back so quickly :) Cheers!
safeworship
purchase code showing active on a different siteClosed
LayerSlider for WordPress
Updated March 8, 2018 at 4:01pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Sebastien Thimus
Video don't work on iphoneClosed
LayerSlider for WordPress
Updated March 8, 2018 at 3:59pm
2
Most recent comment from [deleted]:Hello Sebastien Thimus,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortun ...
adrianlizman
slider no longer loadingClosed
LayerSlider for WordPress
Updated March 8, 2018 at 3:45pm
2
Most recent comment from [deleted]:Hello adrianlizman,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have check ...
Eros
TimelineClosed
LayerSlider for WordPress
Updated March 8, 2018 at 3:32pm
2
Most recent comment from [deleted]:Hello Eros,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no issue li ...
KNLHOBBY
wordpress homepage problem by layerSliderClosed
LayerSlider for WordPress
Updated March 7, 2018 at 11:07pm
2
Most recent comment from [deleted]:Hello KNLHOBBY,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
I have checked t ...
CommsSCRA
popup infobarClosed
LayerSlider for WordPress
Updated March 7, 2018 at 10:07pm
2
Most recent comment from [deleted]:Hello CommsSCRA,I've replied to your original ticket, regarding the same matter.
Soboma Wokoma
License not workingClosed
LayerSlider for WordPress
Updated March 7, 2018 at 9:51pm
8
Most recent comment from [deleted]:We're very sorry, but as the issue is not generated by our plugin, but related to a 3rd party factor, we cannot offer you a refund. However, we are here to assist you further troubleshooting this err ...
smithandtruslow
plugin not working on productionClosed
LayerSlider for WordPress
Updated March 7, 2018 at 9:47pm
6
Most recent comment from [deleted]:You can activate the plugin up to 3 development sites. The plugin automatically identifies development environments. They are the following:
- the site URL is an IP address;
- has no TLD (e.g. lo ...
tedsta03
Linking an object to display a popupClosed
LayerSlider for WordPress
Updated March 7, 2018 at 9:28pm
2
Most recent comment from [deleted]:Hello tedsta03,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Yes, you will need ...
redmirchyshop
i m unable in importing template from demo templateClosed
LayerSlider for WordPress
Updated March 7, 2018 at 9:26pm
2
Most recent comment from [deleted]:Hello redmirchyshop,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems wi ...
zoiiger
I was reverifying my site after a re-install anClosed
LayerSlider for WordPress
Updated March 7, 2018 at 9:23pm
2
Most recent comment from [deleted]:Hello zoiiger,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have launched ...
brend2305
Cant Import Slider TemplatesClosed
LayerSlider for WordPress
Updated March 7, 2018 at 4:23pm
2
Most recent comment from [deleted]:Hello brend2305,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Problems with t ...
Pharri3l
Slider Not LoadingClosed
LayerSlider for jQuery
Updated March 7, 2018 at 4:03pm
4
Most recent comment from [deleted]:We understand. We've approved your refund request and it will be processed shortly. It usually takes 3-5 business days for the transition to complete, so you can purchase the WP version after that if ...