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Public Tickets

idefeo ActivationClosed   LayerSlider for WordPress   Updated March 8, 2018 at 6:10pm   5 Most recent comment from idefeo:That worked.  Thank you. enraedesign Video BackgroundsClosed   LayerSlider for WordPress   Updated March 8, 2018 at 4:16pm   3 Most recent comment from enraedesign:Amazing, so simple! Thanks for getting back so quickly :) Cheers! safeworship purchase code showing active on a different siteClosed   LayerSlider for WordPress   Updated March 8, 2018 at 4:01pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Sebastien Thimus Video don't work on iphoneClosed   LayerSlider for WordPress   Updated March 8, 2018 at 3:59pm   2 Most recent comment from [deleted]:Hello Sebastien Thimus, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortun ... adrianlizman slider no longer loadingClosed   LayerSlider for WordPress   Updated March 8, 2018 at 3:45pm   2 Most recent comment from [deleted]:Hello adrianlizman, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have check ... Eros TimelineClosed   LayerSlider for WordPress   Updated March 8, 2018 at 3:32pm   2 Most recent comment from [deleted]:Hello Eros, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no issue li ... KNLHOBBY wordpress homepage problem by layerSliderClosed   LayerSlider for WordPress   Updated March 7, 2018 at 11:07pm   2 Most recent comment from [deleted]:Hello KNLHOBBY, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked t ... CommsSCRA popup infobarClosed   LayerSlider for WordPress   Updated March 7, 2018 at 10:07pm   2 Most recent comment from [deleted]:Hello CommsSCRA,I've replied to your original ticket, regarding the same matter. Soboma Wokoma License not workingClosed   LayerSlider for WordPress   Updated March 7, 2018 at 9:51pm   8 Most recent comment from [deleted]:We're very sorry, but as the issue is not generated by our plugin, but related to a 3rd party factor, we cannot offer you a refund. However, we are here to assist you further troubleshooting this err ... smithandtruslow plugin not working on productionClosed   LayerSlider for WordPress   Updated March 7, 2018 at 9:47pm   6 Most recent comment from [deleted]:You can activate the plugin up to 3 development sites. The plugin automatically identifies development environments. They are the following: - the site URL is an IP address;  - has no TLD (e.g. lo ... tedsta03 Linking an object to display a popupClosed   LayerSlider for WordPress   Updated March 7, 2018 at 9:28pm   2 Most recent comment from [deleted]:Hello tedsta03, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Yes, you will need ... redmirchyshop i m unable in importing template from demo templateClosed   LayerSlider for WordPress   Updated March 7, 2018 at 9:26pm   2 Most recent comment from [deleted]:Hello redmirchyshop, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems wi ... zoiiger I was reverifying my site after a re-install anClosed   LayerSlider for WordPress   Updated March 7, 2018 at 9:23pm   2 Most recent comment from [deleted]:Hello zoiiger, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched ... brend2305 Cant Import Slider TemplatesClosed   LayerSlider for WordPress   Updated March 7, 2018 at 4:23pm   2 Most recent comment from [deleted]:Hello brend2305, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with t ... Pharri3l Slider Not LoadingClosed   LayerSlider for jQuery   Updated March 7, 2018 at 4:03pm   4 Most recent comment from [deleted]:We understand. We've approved your refund request and it will be processed shortly. It usually takes 3-5 business days for the transition to complete, so you can purchase the WP version after that if ...