Public Ticket #1502399
Bought the wrong hrs. need WP


  • nelsonmcunha started the conversation

    Hi, I bought the wrong vrs need another WP vrs not the JQuery ... :(

  •  340
    Attila replied

    Hello nelsonmcunha,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Unfortunately we cannot swap the two items as Envato does not provide such option for authors, but we can offer a refund. Please proceed to purchase the WordPress version, and open a refund request on the official Envato channel for the mistaken purchase so we can accept it.

    Best Regards,
    Attila | Kreatura Support Team

  • nelsonmcunha replied

    thank you

    and sorry