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Public Tickets

TripShooter Can't see/edit slidersClosed   LayerSlider for WordPress   Updated March 5, 2018 at 4:25pm   10 Most recent comment from [deleted]:Thank you for your patience. The report that you've copied earlier does not seem to be relevant to this. The 2 errors that you mentioned are false positive. LayerSlider is fully compatible with PHP ... williammalcolmmedia3 Popups: Leave IntentClosed   LayerSlider for WordPress   Updated March 5, 2018 at 2:40pm   5 Most recent comment from [deleted]:Thank you for your patience. You will need to enable the Prevent reopening option in the Popup settings. This will adjust the popup slider to the required leave intent. wecreatept Sliders on mobildeClosed   LayerSlider for WordPress   Updated March 2, 2018 at 2:03pm   4 Most recent comment from [deleted]:You can control this with the mentioned Hider over and Hide under options. They are located in the Slider Settings -> Mobile tab. jim0424 :hoverClosed   LayerSlider for WordPress   Updated March 2, 2018 at 12:50pm   6 Most recent comment from [deleted]:It seems like you are using an old version of the plugin where the Options tab was not added yet. In this case the Google Fonts can be found on the main page of the plugin's admin interface, further d ... NicMakim installationClosed   LayerSlider for WordPress   Updated March 2, 2018 at 12:48pm   2 Most recent comment from [deleted]:Hello NicMakim, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can find every ... jayd2000 licensingClosed   LayerSlider for WordPress   Updated March 2, 2018 at 12:31pm   2 Most recent comment from [deleted]:Hello jayd2000, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched ... Lucy Carruthers Layerslider Blank in DashboardClosed   LayerSlider for WordPress   Updated March 2, 2018 at 1:20am   10 Most recent comment from TripShooter:Dear Lucy,This is fantastic!Thanks a lot for your help. I very much appreciate it.Have a great day.Cheers,Bertrand TripShooter LAYERSLIDER / PHP 7.2.2 IncompatibilityClosed   LayerSlider for WordPress   Updated March 1, 2018 at 5:02pm   2 Most recent comment from [deleted]:Hello TripShooter, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There were er ... e-maven Layerslider Does Not Appear on PageClosed   LayerSlider for WordPress   Updated March 1, 2018 at 3:39pm   13 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. mussejereissati Installation files are missin/ LicensingClosed   LayerSlider for jQuery   Updated March 1, 2018 at 3:19pm   3 Most recent comment from mussejereissati:Thank you for your kind reply. Yes... I've purchased the wrong version. I will uninstall it and purchase the other one.Thank you, Attila.Best Regards,Musse. Joe Lafferty trying to activate on new site, have deactivated but still blocked?Closed   LayerSlider for WordPress   Updated March 1, 2018 at 1:17pm   2 Most recent comment from [deleted]:Hello Joe, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launched a si ... Smartegies12 Slider doesn't respect positioning of layersClosed   LayerSlider for WordPress   Updated March 1, 2018 at 12:47pm   6 Most recent comment from [deleted]:Thank you for the feedback. The plugin cannot change your sliders by itself. The problem is likely related to a synchronization/backup solution in your installation that is resetting the plugin and ... DeniseFaucher Copy of a Layer SliderClosed   LayerSlider for WordPress   Updated February 28, 2018 at 5:49pm   2 Most recent comment from [deleted]:Hello DeniseFaucher, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Sure thing, y ... michiganboiler Looping slidesClosed   LayerSlider for WordPress   Updated February 28, 2018 at 5:19pm   2 Most recent comment from [deleted]:Hello michiganboiler, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Could you pl ... earthnutvt All my licenses have deactivatedClosed   LayerSlider for WordPress   Updated February 28, 2018 at 4:48pm   2 Most recent comment from [deleted]:Hello earthnutvt, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launch ...