Okay
  Public Ticket #1821975
Problemas con al cambiar php
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  • AnaGil started the conversation

    al activar el plugin Layerslider me da un error la página.

    Hace poco cambie PHP de 5.6 a 7.0

    el error es el siguiente:

    atal error: Uncaught Error: [] operator not supported for strings in /homepages/16/d608345409/htdocs/pruebaCeiraPHP/wp-content/plugins/LayerSlider/includes/slider_markup_init.php:82 Stack trace: #0 /homepages/16/d608345409/htdocs/pruebaCeiraPHP/wp-content/plugins/LayerSlider/wp/shortcodes.php(155): include() #1 /homepages/16/d608345409/htdocs/pruebaCeiraPHP/wp-content/plugins/LayerSlider/wp/shortcodes.php(48): LS_Shortcode::processShortcode(Array) #2 /homepages/16/d608345409/htdocs/pruebaCeiraPHP/wp-includes/shortcodes.php(319): LS_Shortcode::handleShortcode(Array, '', 'layerslider') #3 [internal function]: do_shortcode_tag(Array) #4 /homepages/16/d608345409/htdocs/pruebaCeiraPHP/wp-includes/shortcodes.php(197): preg_replace_callback('/\\[(\\[?)(layers...', 'do_shortcode_ta...', '[layerslider id...') #5 /homepages/16/d608345409/htdocs/pruebaCeiraPHP/wp-content/plugins/js_composer/include/templates/shortcodes/layerslider_vc.php(25): do_shortcode('[layerslider id...') #6 /homepages/16/d608345409/htdocs/pruebaCeiraPHP/wp-co in /homepages/16/d608345409/htdocs/pruebaCeiraPHP/wp-content/plugins/LayerSlider/includes/slider_markup_init.php on line 82

  • [deleted] replied

    Hello AnaGil,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Problems with the activating method such as this, are usually related to server configuration issues unfortunately.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.

    In the meantime please also try to look for any incompatibility problems by temporary disabling other plugins and switching to a default theme. Just to make sure that it's not caused by a 3rd party item.