I was getting an old jQuery problem which I've resolved but now I'm getting a php 7 error that's preventing the site from rendering the home page. I've had to revert the site back to v5.6 to keep it functioning but the error can be found below:
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[Mon Dec 17 19:33:35.713793 2018][php7:error][pid 32018] [client 100.24.71.153:17947] PHP Fatal error: Uncaught Error: [] operator not supported for strings in /nas/content/live/uaccept/wp-content/plugins/LayerSlider/includes/slider_markup_init.php:86\nStack trace:\n#0 /nas/content/live/uaccept/wp-content/plugins/LayerSlider/wp/shortcodes.php(40): include()\n#1 [internal function]: layerslider_init(Array, '', 'layerslider')\n#2 /nas/content/live/uaccept/wp-includes/shortcodes.php(319): uopz_call_user_func('layerslider_ini...', Array, '', 'layerslider')\n#3 [internal function]: do_shortcode_tag(Array)\n#4 /nas/content/live/uaccept/wp-includes/shortcodes.php(197): preg_replace_callback('/\\\\[(\\\\[?)(layers...', 'do_shortcode_ta...', '[layerslider id...')\n#5 /nas/content/live/uaccept/wp-content/themes/dante-child/header.php(260): do_shortcode('[layerslider id...')\n#6 /nas/content/live/uaccept/wp-includes/template.php(688): require_once('/nas/content/li...')\n#7 /nas/content/live/uaccept/wp-includes/template.php(647): load_template('/nas/content/li...', true)\n#8 /nas/content/live/uaccept/wp-includes/general-template.php(41 in /nas/content/live/uaccept/wp-content/plugins/LayerSlider/includes/slider_markup_init.php on line 86
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
The problem is that you are using a really old release of the plugin. Version 5.0.2 is almost 5 years old now. Please update the plugin to the latest release. It will solve the PHP issue as well.
Oh my... I thought I was using the current version of the plugin as I had just purchased two new licenses and thought I completed the install before experiencing the problem.
So sorry for the confusion, and thanks for the speedy reply!
Hello, I am getting error on my pages. Recently my PHP ver was updated to Ver 7.2 and from then I am facing this issue. Kindly please help on this.. thanks
I was getting an old jQuery problem which I've resolved but now I'm getting a php 7 error that's preventing the site from rendering the home page. I've had to revert the site back to v5.6 to keep it functioning but the error can be found below:
===========================================
[Mon Dec 17 19:33:35.713793 2018] [php7:error] [pid 32018] [client 100.24.71.153:17947] PHP Fatal error: Uncaught Error: [] operator not supported for strings in /nas/content/live/uaccept/wp-content/plugins/LayerSlider/includes/slider_markup_init.php:86\nStack trace:\n#0 /nas/content/live/uaccept/wp-content/plugins/LayerSlider/wp/shortcodes.php(40): include()\n#1 [internal function]: layerslider_init(Array, '', 'layerslider')\n#2 /nas/content/live/uaccept/wp-includes/shortcodes.php(319): uopz_call_user_func('layerslider_ini...', Array, '', 'layerslider')\n#3 [internal function]: do_shortcode_tag(Array)\n#4 /nas/content/live/uaccept/wp-includes/shortcodes.php(197): preg_replace_callback('/\\\\[(\\\\[?)(layers...', 'do_shortcode_ta...', '[layerslider id...')\n#5 /nas/content/live/uaccept/wp-content/themes/dante-child/header.php(260): do_shortcode('[layerslider id...')\n#6 /nas/content/live/uaccept/wp-includes/template.php(688): require_once('/nas/content/li...')\n#7 /nas/content/live/uaccept/wp-includes/template.php(647): load_template('/nas/content/li...', true)\n#8 /nas/content/live/uaccept/wp-includes/general-template.php(41 in /nas/content/live/uaccept/wp-content/plugins/LayerSlider/includes/slider_markup_init.php on line 86
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Please advise.
Hello scottmcw,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.
I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.
We appreciate your patience while we're working towards your ticket.
Thank you, I'll wait to hear back from you on this.
The problem is that you are using a really old release of the plugin. Version 5.0.2 is almost 5 years old now. Please update the plugin to the latest release. It will solve the PHP issue as well.
Oh my... I thought I was using the current version of the plugin as I had just purchased two new licenses and thought I completed the install before experiencing the problem.
So sorry for the confusion, and thanks for the speedy reply!
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Hello, I am getting error on my pages. Recently my PHP ver was updated to Ver 7.2 and from then I am facing this issue. Kindly please help on this.. thanks
Dear Rizwan,
In cases where the shortcode is appearing instead of the slider, it can mean two things.
Either the plugin is not installed or activated, or you copied the slider's shortcode to a place/element where WP does not recognize shortcodes.
If you need further assistance, please open a new ticket for your case. Thank you.