Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Normally, you should be able to enter the license to any existing installation. The only problem could be that if you had it in a theme, and the theme author disabled the plugin activation for the bundled version of LayerSlider. In that case, you will need to reinstall. But even then, your sliders and settings are stored in the database so they won't be deleted in the process.
Can I add my purchase code to an existing plugin or do I need to re-install the plugin?
Hello Mark Frankel,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Normally, you should be able to enter the license to any existing installation. The only problem could be that if you had it in a theme, and the theme author disabled the plugin activation for the bundled version of LayerSlider. In that case, you will need to reinstall. But even then, your sliders and settings are stored in the database so they won't be deleted in the process.