Dear SupportThe site calypso-diving.com is experiencing since yesterday that there is no show of the sliders on the German pages anymore and these sites result in a 'TypeError: r is undefined'.How do I fix that? Best regards
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We've checked your site, but for us the slider is appearing and working correctly at the moment. We were not able to reproduce the error.
Is there a way we can trigger/see this error ? Without seeing the problem we cannot troubleshoot it unfortunately.
In the meantime please also try to look for any incompatibility problems by temporary disabling other plugins and switching to a default theme. Just to make sure that it's not caused by a 3rd party item.
Dear SupportThe site calypso-diving.com is experiencing since yesterday that there is no show of the sliders on the German pages anymore and these sites result in a 'TypeError: r is undefined'.How do I fix that? Best regards
Hello Jaispirit,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We've checked your site, but for us the slider is appearing and working correctly at the moment. We were not able to reproduce the error.
Is there a way we can trigger/see this error ? Without seeing the problem we cannot troubleshoot it unfortunately.
In the meantime please also try to look for any incompatibility problems by temporary disabling other plugins and switching to a default theme. Just to make sure that it's not caused by a 3rd party item.