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  Public Ticket #1878796
Pop-up problems
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  • aitorlpzaudikana started the conversation

    Hi,

    I´ve been trying to set up a gallery pop up triggerd by click and spite I follow the rules written in other tickets (using the id method) It doesnt work. Any suggestions?

    Regards,

  • [deleted] replied

    Hello aitorlpzaudikana,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your site and as I can see you only have one slider inserted into it currently. The popup sliders also has to be added to the same page as the slider from where you're triggering it, otherwise it won't work. Popup sliders, just like normal sliders have to embedded to the page. You can find the popup inserting methods here: https://layerslider.kreaturamedia.com/documentation/#publishing-popups

  • aitorlpzaudikana replied

    Hi,

    Thanks for supporting, now it´s working but only in desktop mode, in mobile it does´n work: http://deser.es/wp2018/pagina-incio-slider/

    Any suggestions?

    Regards,

  • aitorlpzaudikana replied

    I dont know why, but it seems that is I set up diferents behaivours for desktop and movile device only works in one device, but if I set up the same behaivour for three scenarios it works fine.

    http://deser.es/wp2018/pagina-incio-slider/

    Any suggestions?

  • aitorlpzaudikana replied

    In this example is more obvious: http://deser.es/wp2018/galeria-layer/

    GALERIA BODAS have only one layer button and works fine in desktop & movile situation

    GALERIA RECIEN NACIDO has two layers, one for desktop and one for movile. One of this layers doesnt fire the popup.

    Regards,

  • [deleted] replied

    Thank you for the feedback. How exactly did you set up the triggers for the two layers/popups ? IDs are unique, so they cannot be used for more than one instance or element.

  • aitorlpzaudikana replied

    With different Layers (image attached). So I need to create the same popup three times to be able to fire in desktop, mobile and tablet? Really?


  • [deleted] replied

    No, you don't. You just have to use classes instead of IDs for the selector. Classes can be used for multiple elements at the same time, as they are not unique.

  • aitorlpzaudikana replied

    Ok, thanks for reply.

    So, do you have any tutorial of how to use classes to fire popups?

    Thanks.

  • aitorlpzaudikana replied

    Ok, I got it.

    Just using .example instead #example in Open By Click option.

    Regards,


  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.