Public Tickets
roxinjim
sites with licensesClosed
LayerSlider for WordPress
Updated June 24, 2019 at 11:32pm
2
Most recent comment from [deleted]:Hello Roxinjim,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We have ...
simplex117
Full screen settingsClosed
LayerSlider for WordPress
Updated June 24, 2019 at 11:13pm
7
Most recent comment from [deleted]:I'd recommend to look around in the Styles tab of the layer, as well as checking whether there is a custom CSS being applied on it or on the slider. Also, verify that the video itself is not roun ...
gfoisy
Font style not showing correctly when playing public url assigned. It's been working fine for a year. Fonts are large and right justified, but showing as minimalized. Odd.Closed
LayerSlider for WordPress
Updated June 26, 2019 at 10:24am
9
Most recent comment from [deleted]:Thank you for your patience. We've managed to locate the issue. The fusion scripts loaded by your theme are responsible for this. More specifically, the following file: /wp-content/uploads/fusi ...
lacount
Hover transitionClosed
LayerSlider for WordPress
Updated June 24, 2019 at 1:22pm
4
Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.
indiadiscountzone
car slider is transitions not included properlyClosed
LayerSlider for WordPress
Updated June 24, 2019 at 1:20pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
kbeglau
aria-live tags on slider navigation controlsClosed
LayerSlider for WordPress
Updated June 21, 2019 at 7:06pm
5
Most recent comment from [deleted]:Thank you for the feedback. Unfortunately as mentioned, we do not support aria live tags currently. But regardless, thank you for the explanation. It will be useful for future implementation when we ...
rupertweis
duplicate layerClosed
LayerSlider for WordPress
Updated June 20, 2019 at 10:04pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
raul
CSS issuesClosed
LayerSlider for jQuery
Updated June 20, 2019 at 11:08am
9
Most recent comment from [deleted]:Thank you for the feedback.To do that you will need to edit the skin.css file in the selected skin.
tierragroupinc
Unable to SaveClosed
LayerSlider for WordPress
Updated June 20, 2019 at 10:38am
3
Most recent comment from [deleted]:Hello Tierragroupinc,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Pr ...
Matsy
Layer slider - Fatal errorClosed
LayerSlider for WordPress
Updated June 19, 2019 at 7:37am
4
Most recent comment from [deleted]:Thank you for your patience. The dev team checked on this and they believe that this is a result of a 3rd party conflict. Normally, this shouldn't happen, so there is most likely an external inte ...
Sam
Issues with responsive behaviourClosed
LayerSlider for WordPress
Updated June 19, 2019 at 7:27am
4
Most recent comment from [deleted]:Please show us your site or a test page with the slider, where we can check on this. Thank you.
dibea
Image smart resizeClosed
LayerSlider for WordPress
Updated June 18, 2019 at 1:07pm
2
Most recent comment from [deleted]:Hello Dibea,I've replied to your other ticket, regarding the same case.
Виталий
Failed to initialize plugin: layerslider_buttonClosed
LayerSlider for WordPress
Updated June 18, 2019 at 12:59pm
10
Most recent comment from [deleted]:As mentioned, this error is not there for us anywhere. Please use a different browser and after that a different computer to test this, to see if you still get the same error on them. Let us know.
vahid
its not compatible with wp fastest cache, i keep getting 504 gateway error after enabling the pluginClosed
LayerSlider for WordPress
Updated June 17, 2019 at 9:24pm
2
Most recent comment from [deleted]:Hello Vahid,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We are not a ...
s-fog
Multiple slides on slideClosed
LayerSlider for jQuery
Updated June 17, 2019 at 9:11pm
3
Most recent comment from [deleted]:Hello S-fog,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunatel ...