Okay
  Public Ticket #2050206
Layer slider - Fatal error
Closed

Comments

  • Matsy started the conversation

    Hi,
    The layerslider is causing a fatal error. When the error has happens and I reload the page. The page works fine. But it happens almost every second time. 

    The error shows on the page as it doesent load the page. 




    The errorcode I get is:

    Fatal error: Uncaught Error: Class 'LayerSliderPHPQueryException' not found in /www/webvol25/0b/uvnmaoio51ovars/dev.conoa.se/public_html/wp-content/plugins/LayerSlider/helpers/phpQuery.php:1215 Stack trace: #0 /www/webvol25/0b/uvnmaoio51ovars/dev.conoa.se/public_html/wp-content/plugins/LayerSlider/helpers/phpQuery.php(1682): LayerSliderPHPQueryphpQueryObject->__construct(Object(LayerSliderPHPQueryphpQueryObject), '3e0f661c09fdc44...') #1 /www/webvol25/0b/uvnmaoio51ovars/dev.conoa.se/public_html/wp-content/plugins/LayerSlider/helpers/phpQuery.php(1966): LayerSliderPHPQueryphpQueryObject->newInstance() #2 /www/webvol25/0b/uvnmaoio51ovars/dev.conoa.se/public_html/wp-content/plugins/LayerSlider/includes/slider_markup_html.php(412): LayerSliderPHPQueryphpQueryObject->find('iframe[src*="yo...') #3 /www/webvol25/0b/uvnmaoio51ovars/dev.conoa.se/public_html/wp-content/plugins/LayerSlider/wp/shortcodes.php(369): include('/www/webvol25/0...') #4 /www/webvol25/0b/uvnmaoio51ovars/dev.conoa.se/public_html/wp-content/plugins/L in /www/webvol25/0b/uvnmaoio51ovars/dev.conoa.se/public_html/wp-content/plugins/LayerSlider/helpers/phpQuery.php on line 1215



  • [deleted] replied

    Hello Matsy,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today.

    I would like to confirm that we have received your message. Due to the nature of the issue you are experiencing, I will have to contact and consult with the development team first. I will get back to you as soon as I can.

    We appreciate your patience while we're working towards your ticket.

  • Matsy replied

    Okej, im waiting.

  • [deleted] replied

    Thank you for your patience. The dev team checked on this and they believe that this is a result of a 3rd party conflict. Normally, this shouldn't happen, so there is most likely an external interference.

    To troubleshoot this, please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.