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Public Tickets

moreidea Icons in Buttons not showingClosed   LayerSlider for WordPress   Updated April 1, 2019 at 3:34pm   5 Most recent comment from [deleted]:Thank you for the feedback. Please show us your site or a test page with the slider, where we can check on this. Unfortunately, we cannot troubleshoot from screenshots, we will need to see the actual ... valkeris Problem loading SliderClosed   LayerSlider for WordPress   Updated April 1, 2019 at 1:14pm   4 Most recent comment from [deleted]:Sure thing. You could create multiple slides in the slideshow, each for one option. And link the related layers (A, B, C) to those new slides, using smartlinks (https://layerslider.kreaturamedia.com ... ankitmazumdar Room experiment templateClosed   LayerSlider for WordPress   Updated April 1, 2019 at 1:11pm   2 Most recent comment from [deleted]:Hello Ankitmazumdar,I've replied to your original ticket. Firedon adding layer slider to WP header imageClosed   LayerSlider for WordPress   Updated April 1, 2019 at 1:05pm   2 Most recent comment from [deleted]:Hello Firedon, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can fi ... GabrielSenn Rebuild lost slider from cache and source filesClosed   LayerSlider for WordPress   Updated March 31, 2019 at 1:55pm   7 Most recent comment from [deleted]:We've taken another look at this and you've copied the wrong source code. You need the original source code, not the live DOM source code.And as we've mentioned in the previous reply,� ... nubreed1980 Slider discrepancyClosed   LayerSlider for WordPress   Updated March 29, 2019 at 9:32am   2 Most recent comment from [deleted]:I've replied to your other ticket and closed this one. Adriano Chiaretta Empty links on LayerSlider elements fail WAVE accessbility testClosed   LayerSlider for WordPress   Updated March 28, 2019 at 2:55pm   4 Most recent comment from Adriano Chiaretta:This is not the type of reply I was expecting -- the accessibility test provided by WebAIM (https://webaim.org/) is not just another kind of test, it's THE standard any site has to adhere in or ... Umesh Hodar The Slides have stopped to display on all the pagesClosed   LayerSlider for WordPress   Updated March 28, 2019 at 10:04am   9 Most recent comment from [deleted]:The main problem is with the jQuery. Every other error that occurs on your site (LayerSlider, Jetpack, etc), is generated because they are jQuery dependent scripts.The cache plugin that you are using ... txfright71 CachingClosed   LayerSlider for WordPress   Updated March 27, 2019 at 3:21pm   3 Most recent comment from [deleted]:Thank you for your patience.  LayerSlider loads its skins dynamically, that might be the reason for this phenomenon. However, this does not stop you from setting an expiration date through a cache p ... Wilton232 Installation and update of existing versionClosed   LayerSlider for WordPress   Updated March 26, 2019 at 7:13pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. chriskthompson purchased a themeClosed   LayerSlider for WordPress   Updated March 26, 2019 at 12:27pm   2 Most recent comment from [deleted]:Hello Chriskthompson, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Un ... KneeBiter Pop-up like content in a sliderClosed   LayerSlider for WordPress   Updated March 25, 2019 at 8:37pm   3 Most recent comment from [deleted]:Hello KneeBiter, Thank you for the feedback, glad you could solve the problem.  If you need further assistance please let us know. 5698AKR link from layerslider buttonClosed   LayerSlider for WordPress   Updated March 25, 2019 at 11:54am   4 Most recent comment from [deleted]:Please use the Target Pages section to insert your popup sliders. Theme builders often handle popup sliders incorrectly.You do not need any linking. Just apply the ID on the button layer in the normal ... Sungho Lee Save some code linesClosed   LayerSlider for jQuery   Updated March 27, 2019 at 9:49am   3 Most recent comment from [deleted]:Thank you for your patience. You could do this the following way. Set a class (for example class="openpopup") on every button that opens a popup. The slider IDs you have set (slider_a, slider_b, et ... LegacyMinded Heading not showing upClosed   LayerSlider for WordPress   Updated March 21, 2019 at 5:25pm   2 Most recent comment from [deleted]:Hello LegacyMinded, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I ...