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Public Tickets

peterbriss getting an updated licenseClosed   LayerSlider for WordPress   Updated May 8, 2019 at 7:59am   2 Most recent comment from [deleted]:Hello Peterbriss, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The lat ... TomVierus Cant delete slidersClosed   LayerSlider for WordPress   Updated May 7, 2019 at 12:15pm   4 Most recent comment from [deleted]:If you are not planning to use the newly purchased license, please open a refund request for it on Envato. We can accept it there. Thank you.That notification is there because the respective slider sh ... RODOLPHE DUPIN SLIDE DISPLAY ON SMARTPHONEClosed   LayerSlider for WordPress   Updated May 6, 2019 at 10:59am   2 Most recent comment from [deleted]:Hello RODOLPHE DUPIN, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I& ... joejr slider functionalityClosed   LayerSlider for WordPress   Updated May 5, 2019 at 9:00am   4 Most recent comment from [deleted]:Thank you for the feedback. The same js errors are still there, so unfortunately the GSAP didn't solve the issue. The conflict is still there generating these errors. To continue troubleshooting ... unmistakablecreative Layser Slider Stacking SlidesClosed   LayerSlider for WordPress   Updated May 5, 2019 at 8:43am   2 Most recent comment from [deleted]:Hello Unmistakablecreative, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your tick ... Lia Agbada CarouselClosed   LayerSlider for WordPress   Updated May 3, 2019 at 7:17pm   6 Most recent comment from [deleted]:Thank you for the feedback.If you need further assistance please let us know. Lukas No autoplay with ChromeClosed   LayerSlider for WordPress   Updated May 3, 2019 at 7:04pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. 5698AKR Help!! Alert!! The new Update has deleted all my sliders!!Closed   LayerSlider for WordPress   Updated May 3, 2019 at 7:03pm   4 Most recent comment from [deleted]:Unfortunately, we are not familar with your site or server, so we cannot tell you what to do exactly. We'd recommend to contact your site operator or hosting provider with this case. They have t ... landlessfarm 404 for private videos (callback)Closed   LayerSlider for WordPress   Updated May 5, 2019 at 10:35am   14 Most recent comment from [deleted]:Thank you for your patience. The fix that we included to the latest release solved this problem for most users, but it indeed hasn't adjusted it on your end. It seems to be an edge case.We will t ... kusuyama Not display sliderClosed   LayerSlider for WordPress   Updated May 2, 2019 at 12:58pm   8 Most recent comment from [deleted]:There is also an error related to some kind of facebook item/method.  Please temporary disable your plugins and switch to a default WP theme. Then you can enable them back one by one to figure out w ... Lia Agbada HoverClosed   LayerSlider for WordPress   Updated May 2, 2019 at 11:22am   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Kody Kratzer I cannot save changes to my sliderClosed   LayerSlider for WordPress   Updated May 2, 2019 at 9:03am   2 Most recent comment from [deleted]:Hello Kody, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems wit ... marimelle Change slide on hoverClosed   LayerSlider for WordPress   Updated May 2, 2019 at 9:01am   2 Most recent comment from [deleted]:Hello Marimelle, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortun ... Alexander Hanauer Call to Action ButtonsClosed   LayerSlider for WordPress   Updated May 1, 2019 at 5:04pm   2 Most recent comment from [deleted]:Hello Alexander, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.  Since ... wondercore Tilting/parallax problem on mobileClosed   LayerSlider for WordPress   Updated May 1, 2019 at 4:34pm   4 Most recent comment from [deleted]:Thank you for the feedback, I'll forward your finding to the dev team.