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Public Tickets

Maverick8324 Error in installationClosed   LayerSlider for WordPress   Updated June 13, 2019 at 10:11pm   2 Most recent comment from [deleted]:Hello Maverick8324, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You ... Rob Upgraded and now all slides not on siteClosed   LayerSlider for WordPress   Updated June 12, 2019 at 11:59pm   3 Most recent comment from [deleted]:Hello Rob, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I've che ... CathrinEggers LayerSlider not showing on HomepageClosed   LayerSlider for WordPress   Updated June 12, 2019 at 11:56pm   5 Most recent comment from [deleted]:You could set up a temporal test site with the slider, so we can take a look at that, and it won't affect your live site. Dustin Editor / Power BuilderClosed   LayerSlider for jQuery   Updated June 12, 2019 at 11:03pm   2 Most recent comment from [deleted]:Hello Dustin, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Yes, that i ... Kaitlyn Carver Slider not appearing full-widthClosed   LayerSlider for WordPress   Updated June 12, 2019 at 10:16pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Sam Chandler Layerslider Popup ConflictClosed   LayerSlider for WordPress   Updated June 12, 2019 at 12:03pm   10 Most recent comment from [deleted]:Thank you for your patience. We've tested this on these sites: https://www.colletts.co.uk/andalucia/andalucia-holiday-information/ https://www.colletts.co.uk/andalucia/ And the case is the follo ... 82degeast Not showing the slides properlyClosed   LayerSlider for WordPress   Updated June 11, 2019 at 12:06pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. depozitscule Cannot target woocommerce specific pagesClosed   LayerSlider for WordPress   Updated June 10, 2019 at 12:25pm   4 Most recent comment from [deleted]:All of the currently available slider inserting methods that you can use are listed in the documentation. Please refer to the following URLs: https://layerslider.kreaturamedia.com/documentation/#pub ... Jenny Foust Slider QuestionClosed   LayerSlider for WordPress   Updated June 10, 2019 at 12:23pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. scottenrico1 button not changing when editingClosed   LayerSlider for WordPress   Updated June 8, 2019 at 2:27pm   3 Most recent comment from [deleted]:Hello Scott, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Matt Shane Slider Safari & Firefox display issuesClosed   LayerSlider for WordPress   Updated June 7, 2019 at 8:06am   18 Most recent comment from [deleted]:Unfortunately we are not familiar with this lazy load plugin or method you are using, but they usually provide an option to exclude files/plugins/scripts. If you can't find such thing, I'd r ... Lee Scott Plugin ConflictClosed   LayerSlider for WordPress   Updated June 5, 2019 at 7:40pm   2 Most recent comment from [deleted]:Hello Lee, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from y ... javigle Text BlockClosed   LayerSlider for WordPress   Updated June 5, 2019 at 7:31pm   2 Most recent comment from [deleted]:Hello Javigle, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can us ... Don Newcomer slider not activating after purchase code entryClosed   LayerSlider for WordPress   Updated June 5, 2019 at 9:15am   5 Most recent comment from [deleted]:Unfortunately we cannot whitelist your sites. This is an automated check by the plugin and your dev sites have to fit one of these criterias, otherwise they won't work.If you are having issues wi ... erundstrom Rundstrom cannot install downloaded pluginClosed   LayerSlider for WordPress   Updated June 5, 2019 at 9:09am   2 Most recent comment from [deleted]:Hello Erundstrom, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please ...