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Public Tickets

Matt Dancsecs Count down timersClosed   LayerSlider for WordPress   Updated December 5, 2019 at 9:28pm   3 Most recent comment from [deleted]:Hello Matt,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Wil Haines Mouse sensitive slider layer textClosed   LayerSlider for WordPress   Updated December 4, 2019 at 11:42pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Kirk O\'Connor Layer Slider locks up websiteClosed   LayerSlider for WordPress   Updated December 4, 2019 at 8:44am   2 Most recent comment from [deleted]:Hello Kirk, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We've c ... Remus Parallex slidingClosed   LayerSlider for jQuery   Updated December 4, 2019 at 8:36am   8 Most recent comment from [deleted]:This will be the correct code: $('#slider').on('slideTimelineDidCreate', function(event, data ) { /// your code })where data is structured as follows:data.layersOnSlideTimeline - ... Michal slideshow does not show upClosed   LayerSlider for WordPress   Updated December 2, 2019 at 10:05pm   2 Most recent comment from [deleted]:Hello Mike,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It seems like ... herve Dhelin Video from Layer doesn't start on ChromeClosed   LayerSlider for WordPress   Updated December 2, 2019 at 5:32pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Marc Frei Font ProblemClosed   LayerSlider for WordPress   Updated December 2, 2019 at 5:32pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Dave Zwicker Button positioningClosed   LayerSlider for WordPress   Updated December 1, 2019 at 11:59am   8 Most recent comment from Dave Zwicker:Hi Atilla,  Yes, i have been experimenting with all of those features in order to balance the goals of SEO with slider behavior. That includes all variations of font size, minimum/mobile font size, p ... Samuele Rodella import slidersClosed   LayerSlider for WordPress   Updated December 1, 2019 at 11:10am   4 Most recent comment from [deleted]:Please check whether you see the wp_layerslider database table in your backup. That is the one you need.But if you used something that only backs up the basic parts of WordPress, it could have left o ... Don Dean Slider does not show slides, neither on preview or when put on pageClosed   LayerSlider for WordPress   Updated November 28, 2019 at 6:48pm   4 Most recent comment from [deleted]:Thank you. I've imported some demo sliders for testing, and they all seem to be working, their images are there too. Even the 'contact' slider you have seems to be intact (last edited ... qfactor Issues with slidesClosed   LayerSlider for WordPress   Updated November 28, 2019 at 9:30am   11 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Jose Manuel Hernandez Failed to activate pluginClosed   LayerSlider for WordPress   Updated November 27, 2019 at 6:46pm   10 Most recent comment from [deleted]:We've checked and everything seems to be in order on the WP admin. What we can think of is that a firewall or a contentfilter could be responsible for this. We'd also recommend to check on ... Shirley Is there a template for what you've used on the Home screenClosed   LayerSlider for WordPress   Updated November 27, 2019 at 11:19am   4 Most recent comment from [deleted]:Unfortunately, there is no release date availabe yet. Christian McShane Crossfade transition issueClosed   LayerSlider for WordPress   Updated November 27, 2019 at 10:40am   2 Most recent comment from [deleted]:Hello Christian,Thank you for getting in touch with us. We appreciate your patience while we've been working towards your ticket.We've checked on your site and we believe that the problem is ... steven BUTTON video controlsClosed   LayerSlider for jQuery   Updated November 26, 2019 at 10:57am   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.