Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Chester Chirenje Fatal Error on websiteClosed   LayerSlider for WordPress   Updated December 19, 2019 at 12:01am   3 Most recent comment from [deleted]:Thank you for your patience.The problem is that you are using an outdated version of LayerSlider. You will need to update it.You are running a PHP version on your server that did not exist when that p ... Paulie Plugin only partially works when logged inClosed   LayerSlider for WordPress   Updated December 18, 2019 at 1:02pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Elly Background image disappearsClosed   LayerSlider for WordPress   Updated December 18, 2019 at 1:01pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Bob Steenstra How to use WebshopworksClosed   LayerSlider for WordPress   Updated December 18, 2019 at 12:59pm   2 Most recent comment from [deleted]:Hello Bob,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.They are demo s ... Franz Marxer UpdateClosed   LayerSlider for WordPress   Updated December 17, 2019 at 11:02am   7 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Leah Premium Popup Template Pack from Webshop WorksClosed   LayerSlider for WordPress   Updated December 16, 2019 at 11:47am   10 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. James Xie Jquery 3 issuesClosed   LayerSlider for jQuery   Updated December 14, 2019 at 12:05pm   7 Most recent comment from [deleted]:We made these tests using the latest plugin release, which is v6.10. Version 5 of LayerSlider is 4-5 years old, jQuery 3 did not even exist back then, so naturally it won't work with it. Please ... Cheryl Callahan support for mobile slideshow getting cut offClosed   LayerSlider for WordPress   Updated December 14, 2019 at 11:43am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Harry Patel Schedule SliderClosed   LayerSlider for WordPress   Updated December 13, 2019 at 9:19pm   2 Most recent comment from [deleted]:Hello Harry,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... Jim Hebin Cannot force hard breaks in text blockClosed   LayerSlider for WordPress   Updated December 13, 2019 at 1:14pm   6 Most recent comment from [deleted]:Please do not use HTML code in your text layers. Instead, use the plugin's built-in options. They are guaranteed to work. You can use the Linking field in the Link & Attributes tab to link you ... maxbato layerslider centering h1 sublayer textClosed   LayerSlider for jQuery   Updated December 12, 2019 at 11:59pm   5 Most recent comment from [deleted]:Thank you for the feedback.What version of the plugin do you use currently? The slider markup has changed a long time ago (several years). Please note that, what you call layers are now slides, and th ... Richard Tamouzian Scrolling MarqueeClosed   LayerSlider for WordPress   Updated December 12, 2019 at 10:57am   10 Most recent comment from [deleted]:LayerSlider does not offer a built-in effect like this currently, so you won't be able to create a 100% identical look. But you can still build a very similar movement and animation with the men ... OpenEyeMedia Scrolling text layerClosed   LayerSlider for WordPress   Updated December 11, 2019 at 4:52pm   7 Most recent comment from [deleted]:Thank you for the feedback. The closest to this setup -by using the play by scroll- would be to create separate slides for each instance of the text+image combo. Basically, the 'static image� ... Sebastiaan Layerslider not visible on Safari browser 11.1.2Closed   LayerSlider for WordPress   Updated December 11, 2019 at 3:53pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Ryann Hartley images stopped showing up on my LayerSlider WP PopupClosed   LayerSlider for WordPress   Updated December 11, 2019 at 2:40pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.