Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Alexandra Tornek transitions not workingClosed   LayerSlider for WordPress   Updated November 1, 2019 at 10:24pm   8 Most recent comment from [deleted]:Dear Rbonsweenie,Please open a new ticket for your case. Thank you. Soapster1 Christmas/ Holiday Promotional SlidersClosed   LayerSlider for WordPress   Updated November 1, 2019 at 10:23pm   2 Most recent comment from [deleted]:Hello Soapster1, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can ... Richard Tamouzian Overlay Copy on ImageClosed   LayerSlider for WordPress   Updated October 31, 2019 at 10:24am   4 Most recent comment from [deleted]:You can format your text layers in their Styles tab. You can select their font family, font size, alignment, color and so on. Every option is available there to format the text. You can even add new f ... ilanafox Broken homepage sliderClosed   LayerSlider for WordPress   Updated October 30, 2019 at 8:40pm   2 Most recent comment from [deleted]:Hello Ilana & Lance, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I ... oliviero56 problem on php 7.2Closed   LayerSlider for WordPress   Updated October 30, 2019 at 8:24pm   2 Most recent comment from [deleted]:Hello Oliviero56, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSl ... Olga Fischer Broken next/previous arrowsClosed   LayerSlider for WordPress   Updated October 30, 2019 at 8:15pm   3 Most recent comment from [deleted]:Hello Olga, Thank you for the feedback. Judging from your description, it is likely that your theme is applying its own styles on the sliders, interfering with their default settings. I'd recomme ... kpeluso InstallationClosed   LayerSlider for WordPress   Updated October 30, 2019 at 7:30am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. thanqwe123 Delay loading pageClosed   LayerSlider for WordPress   Updated October 30, 2019 at 7:27am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Richard Layerslider assets loading on pages where not usedClosed   LayerSlider for WordPress   Updated October 29, 2019 at 4:44pm   4 Most recent comment from [deleted]:Certain plugin assets have to be ready for the sliders, and some of them are dynamically loaded. As mentioned, it won't affect page load speed at all. MarcKevin Slider widthClosed   LayerSlider for WordPress   Updated October 28, 2019 at 7:36am   6 Most recent comment from [deleted]:The plugin provides two ways to achieve that.Since version 6 of LayerSlider you have the option to display layers only on certain devices (desktop, mobile, tablet). This feature gives you the option ... vallered landscape desktop vs. portrait mobileClosed   LayerSlider for WordPress   Updated October 27, 2019 at 8:09am   2 Most recent comment from [deleted]:Hello Herbert, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Yes, that ... Daniel Wrong layerClosed   LayerSlider for WordPress   Updated October 26, 2019 at 6:22pm   6 Most recent comment from [deleted]:I'd recommend contacting that item's author regarding this error. They should be able to provide you with further details and hopefully a solution too. Or you could also temporarily disable ... Photoart-Huebner Internet Explorer ProblemClosed   LayerSlider for WordPress   Updated October 26, 2019 at 3:02pm   2 Most recent comment from [deleted]:Hello Hübner, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Internet E ... Laura Lutener Security warning on pageClosed   LayerSlider for WordPress   Updated October 26, 2019 at 2:34pm   2 Most recent comment from [deleted]:Hello Laura, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Any part of ... processusptyltd issue / curiosityClosed   LayerSlider for WordPress   Updated October 26, 2019 at 2:30pm   2 Most recent comment from [deleted]:Hello Jvalin, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You will n ...