Okay
  Public Ticket #2271084
I have been charged three for the same item.
Closed

Comments

  • LEE JAE HYEOK started the conversation

    3 charges have been charged for the same item.

    Please cancel the approval of the twice orders paid by credit card.

    Products approved as PayPal are normally used.
    However, the card-approved product could not be used as an error.

    Please refund me immediately.
    thanks

  • [deleted] replied

    Hello Lee,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    We've already replied to your email regarding this case: 

    I've checked on your order and you were charged only once. The other two attempts failed with the following error: Credit Card Risk (RISK). So there was only one purchase made.