I just purchased LayerSlider and activated the new license key, but the LayerSlider on http://jeskeglass.com/gallery/ is not working (the slides do not advance) and I don't know how to make it work like the free layerslider before. The plugin install failed as well.
To access the WordPress back end of this URL go to:
Godaddy.com
Customer Number/ID: 111682831
Password: Webtoglass??2018
Click on the "Manage All" link on the right side of the second box, "Managed WordPress".
Thank you for getting in touch with us! I tried to login to your Wordpress admin but I got this error: We were unable to log you in automatically. Please enter your WordPress username and password.
There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. Please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help. Please check it.
I tried following your instructions, but it is just too technical for me and I don't want to break any code. I know nothing about Greensock or how it works.
Please follow these steps to log into WP:
Godaddy.com
Sign In (upper right)
User Name or Customer #: 111682831
Password: Webtoglass??2018
Click on the "Manage All" link on the right side of the second box, "Managed WordPress".
It seems to be working now. I deactivated the Slider Revolution plug in and that activated the Layer Slider. Thanks for suggesting to check plugins compatibility.
Hi,
I just purchased LayerSlider and activated the new license key, but the LayerSlider on http://jeskeglass.com/gallery/ is not working (the slides do not advance) and I don't know how to make it work like the free layerslider before. The plugin install failed as well.
To access the WordPress back end of this URL go to:
Godaddy.com
Customer Number/ID: 111682831
Password: Webtoglass??2018
Click on the "Manage All" link on the right side of the second box, "Managed WordPress".
Click the Edit Site button.
You are in the back end of the WordPress site.
Your quick attention is appreciated.
- John
Hello John,
Thank you for getting in touch with us!
I tried to login to your Wordpress admin but I got this error:
We were unable to log you in automatically. Please enter your WordPress username and password.
There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. Please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help. Please check it.
Best Regards,
Andrea | Kreatura Support Team
I tried following your instructions, but it is just too technical for me and I don't want to break any code. I know nothing about Greensock or how it works.
Please follow these steps to log into WP:
Godaddy.com
Sign In (upper right)
User Name or Customer #: 111682831
Password: Webtoglass??2018
Click on the "Manage All" link on the right side of the second box, "Managed WordPress".
Click the Edit Site button.
You are in the back end of the WordPress site.
- John
It seems to be working now. I deactivated the Slider Revolution plug in and that activated the Layer Slider. Thanks for suggesting to check plugins compatibility.
You are welcome and if you will have any question, feel free to contact us!
Best Regards,
Andrea | Kreatura Support Team