Okay
  Public Ticket #2324273
Home Page Slider
Closed

Comments

  • Parker Smith started the conversation

    My slider has been loading slow for a few weeks and stopped loading all together today. I just purchased an activation code and any help would be greatly appreciated!

  •  244
    Kreatura Support replied

    Hello,

    Thank you for getting in touch with us!
    I checked your site, the slider load and works properly. Did you solve the problem?
    If not, how can I reproduce the issue? Which browser and device do you use for testing?
    Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  • Parker Smith replied

    Thanks for getting back to me. I’m using Chrome and it is working now but still pretty slow compared to the rest of the home page, is there anyway to get it to load a little faster?

  •  244
    Kreatura Support replied

    Hello Parker,

    You should compress and reduce your images size, because your site loads too big images which are not optimal for a website. You should decrease the resolution of the images and use a compress tool for them.
    I suggest you to try one of this examples:
    online resize tool:
    https://resizeimage.net/
    online compress tools:
    https://compressor.io/
    https://compressjpeg.com/
     
    https://tinyjpg.com/
    After that optimizations, your page will load faster. Please check it and if you will have any other question, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team

  • Parker Smith replied

    Thank you!

  •  244
    Kreatura Support replied

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team