Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

HUGO J T MOURA w8 updated and signedClosed   LayerSlider for WordPress   Updated March 18, 2021 at 8:43am   4 Most recent comment from Kreatura Support:Hello,Your order is related to this email address: [email protected] Martin FontsClosed   LayerSlider for WordPress   Updated March 18, 2021 at 7:35am   2 Most recent comment from Kreatura Support:Hello Martin,Thank you for getting in touch with us!It is possible to use your font in LayerSlider, if you write the name of it to the layer style / font-family field.It will not take any effect on th ... Jason Hines Installing LicenseClosed   LayerSlider for WordPress   Updated March 17, 2021 at 10:00pm   2 Most recent comment from Kreatura Support:Hello Jason,Thank you for getting in touch with us!You should check this link in our documentation about how to activate the plugin:https://layerslider.kreaturamedia.com/documentation/#activation-howt ... rikimanson i cannot doing anythingClosed   LayerSlider for WordPress   Updated March 17, 2021 at 3:05pm   3 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain se ... Matias Cruz Plugin operationClosed   LayerSlider for WordPress   Updated March 17, 2021 at 3:03pm   4 Most recent comment from Kreatura Support:You are welcome! rikimanson No puedo hacer nadaClosed   LayerSlider for WordPress   Updated March 17, 2021 at 1:16pm   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain s ... Tim Feld Cannot activateClosed   LayerSlider for WordPress   Updated March 16, 2021 at 7:18am   2 Most recent comment from Kreatura Support:Hello Tim,Thank you for getting in touch with us!This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain ... Dan Lindsay Slider Timing - AutoClosed   LayerSlider for WordPress   Updated March 12, 2021 at 5:28pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!There is no such global setting, but if you build the slider and create the 1st slide and set everything you want in the others in that slide options, yo ... nico_belom Video not unmutedClosed   LayerSlider for WordPress   Updated March 11, 2021 at 3:37pm   4 Most recent comment from Kreatura Support:Hello,Thank you.You should add this custom CSS code to LayerSlider / Options / CSS Editor:.ls-fullwidth .ls-media-unmute {top: 70px !important;}Yes, if you disable the autoplay, then it is possible to ... Joe Chater how to put a floating div , like we have, and allow it to be responsive meaning we want it visible and centred on mobile, tablet and desktopClosed   LayerSlider for WordPress   Updated March 10, 2021 at 7:45am   2 Most recent comment from Kreatura Support:Hello Joe,Thank you for getting in touch with us!I suggest you to remove the html and inline CSS. Instead of that, you should set a background for the html / text layer in the styles tab / background ... Bill Mitchell Change location of slider navigation buttons.Closed   LayerSlider for WordPress   Updated March 9, 2021 at 12:23pm   6 Most recent comment from Kreatura Support:Hello Bill,You should try this code for example:.ls-carousel .ls-gui-element.ls-bottom-nav-wrapper { margin-top: -40px;}You can place the CSS code to the LayerSlider / Options / CSS Editor. Alexandra Šillerová the image is not displayedClosed   LayerSlider for WordPress   Updated March 9, 2021 at 10:41am   4 Most recent comment from Kreatura Support:Thank you for your feedback! Bill Mitchell Emdedded video in dynamic layer keeps playing after slide changes.Closed   LayerSlider for WordPress   Updated March 8, 2021 at 3:28pm   5 Most recent comment from Kreatura Support:Hello Bill,I've answered to your other tickets, please check them. Bill Mitchell Need pause button for video.Closed   LayerSlider for WordPress   Updated March 8, 2021 at 3:26pm   6 Most recent comment from Kreatura Support:Hello Bill,As I see you use an iframe with a custom player.LayerSlider support Html5, vimeo and youtube players out of the box. You can add other services and they will work, but you may run into such ... Blair Gauntt Positioning and displayClosed   LayerSlider for WordPress   Updated March 8, 2021 at 1:18pm   22 Most recent comment from Blair Gauntt:Ok will do!