Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Eszter Kincs parallax slider not showing effect on tilting mobile deviceClosed   LayerSlider for WordPress   Updated April 20, 2021 at 10:01am   7 Most recent comment from Kreatura Support:Utánna fogunk járni hogy lehet-e ezt jobban lekezeli, de jelenleg sajnos nincs rá mód, viszont vannak biztató kilátások a jövőre nézve. Brad Rickey unable to download templatesClosed   LayerSlider for WordPress   Updated April 19, 2021 at 12:00pm   2 Most recent comment from Kreatura Support:Hello Brad,Thank you for getting in touch with us!Ziparchive is always mixed with the Archive_Zip PEAR package. Please contact with your server administrator, they should help with it. The version nu ... Muhamad Sadam Need Help Popup Button TriggerClosed   LayerSlider for WordPress   Updated April 19, 2021 at 7:27am   3 Most recent comment from Kreatura Support:Hello,Thank you for your feedback!I'm glad that you have managed to solve this issue. Warren Smith Reading contact form dataClosed   LayerSlider for WordPress   Updated April 15, 2021 at 12:23pm   2 Most recent comment from Kreatura Support:Hello Warren,Thank you for getting in touch with us!Unfortunately, it is not possible to specify form settings and use fields / submit button as layers in our plugin.Sorry to be misleading about wha ... Lars Slider pinning issue @ "play by scroll" featureClosed   LayerSlider for WordPress   Updated April 13, 2021 at 2:54pm   2 Most recent comment from Kreatura Support:Hello Lars,Thank you for reporting this issue! Unfortunately, I cannot suggest a solution for this at the moment.Probably we will completely remake the play by scroll feature in one of the future ver ... James Hee Pop up LayerSlider not includedClosed   LayerSlider for WordPress   Updated April 13, 2021 at 11:41am   2 Most recent comment from Kreatura Support:Hello James,Thank you for getting in touch with us!You can buy it separately, it will work the same as if you had purchase it together and the price is the same.You should use the same email address ... Hans-Günter Lindner Full screen mode in Theme Twenty SevenClosed   LayerSlider for WordPress   Updated April 9, 2021 at 9:00pm   2 Most recent comment from Hans-Günter Lindner:You don't have anything to do. Cancel ticket. The Theme is bad and the full view had a problem because of a wrong slider time Jim Hitch Moving from Staging to a Live siteClosed   LayerSlider for WordPress   Updated April 8, 2021 at 1:03pm   2 Most recent comment from Kreatura Support:Hello Jim,Thank you for getting in touch with us!Yes, you need to deactivate the license on the staging and then you can activate it on your production site.However, you can use LayerSlider on 3 addit ... ANDREW F CASS versionClosed   LayerSlider for WordPress   Updated April 7, 2021 at 6:52am   2 Most recent comment from Kreatura Support:Hello Andrew,Thank you for getting in touch with us!You can download the latest version of the plugin, if you login to your account in our website:https://account.kreaturamedia.com/You can imort your ... Bill Mitchell Is there some way to stop non YouTube videos playing?Closed   LayerSlider for WordPress   Updated April 6, 2021 at 2:35pm   2 Most recent comment from Kreatura Support:Hello Bill,Currently LayerSlider support HTML5, Youtube and Vimeo. We will consider your feature reqest and maybe implement it in the future. Bill Mitchell Can I do 90 deg vertical text without css or animation?Closed   LayerSlider for WordPress   Updated April 6, 2021 at 7:41am   4 Most recent comment from Kreatura Support:Hello Bill,Please check this video about how to rotate the layer without animation:https://www.loom.com/share/b5085a7503b04fb2836e07c8b405f13e Bill Mitchell I need to open a popup by clicking a buttonClosed   LayerSlider for WordPress   Updated April 1, 2021 at 7:44am   2 Most recent comment from Kreatura Support:Hello Bill,You should add a specific class or ID to your button layer in your slider.After that you should add the selector to your popup / launch popup / open by click option.In the target pages, yo ... Bill Mitchell Can I add a layer that acts like a deeplink?Closed   LayerSlider for WordPress   Updated March 30, 2021 at 12:29pm   4 Most recent comment from Kreatura Support:Hello Bill,Thank you for your feedback!I forwarded your request to the dev team. Bill Mitchell Is there a link to restart media?Closed   LayerSlider for WordPress   Updated March 30, 2021 at 12:16pm   6 Most recent comment from Kreatura Support:Hello Bill,You should add a specific class / ID to the button and write a javascript code for the button onclick event. Bill Mitchell Can I lock a slider?Closed   LayerSlider for WordPress   Updated March 30, 2021 at 6:58am   4 Most recent comment from Kreatura Support:Thank you for your feedback!