Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Pascally server issue that prevents activationClosed   LayerSlider for WordPress   Updated June 3, 2021 at 7:27am   2 Most recent comment from Kreatura Support:Hello Pascally, Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify ... munhwa kim Error in layerslider pluginnClosed   LayerSlider for WordPress   Updated June 3, 2021 at 7:13am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!I checked your site and as I see the slider works properly. Did you solve this issue? Edrian Madriaga Full Page Snap Scroll FeatureClosed   LayerSlider for WordPress   Updated June 2, 2021 at 8:12am   2 Most recent comment from Kreatura Support:Hello Edrian,Thank you for getting in touch with us!It is not possible to achieve the same feature with our plugin. If you would like to create a similar effect with LayerSlider, then you should use� ... Marco de Jong Resizing browser window causes static layers to disappearClosed   LayerSlider for WordPress   Updated May 31, 2021 at 10:59am   4 Most recent comment from Kreatura Support:You are welcome! Chris Can't Switch Between Slides Since UpdateClosed   LayerSlider for WordPress   Updated May 27, 2021 at 9:35am   2 Most recent comment from Kreatura Support:Hello Chris,Thank you for getting in touch with us!Please try to clear your browser cache or check the editor in incognito mode / other browser.If it still not works, then please let me know. Roger Hochradel layer slider button for Avada ModalClosed   LayerSlider for WordPress   Updated May 25, 2021 at 3:52pm   2 Most recent comment from Kreatura Support:Hello Roger,Thank you for getting in touch with us!Could you please write me in details how can you trigger an avada modal?It is possible to use shortcodes in LayerSlider with the HTML widget. You sho ... joe content not load until try to resize browser display (Ctrl + or Ctrl -)Closed   LayerSlider for WordPress   Updated May 25, 2021 at 3:09pm   4 Most recent comment from Kreatura Support:Hello Joe,Thank you or the access.I checked your site and as I see there are some javascript error, which is not related to LayerSlider but it can cause problems with the initialization. You should fi ... Frank Plugin Breaking AdminClosed   LayerSlider for WordPress   Updated May 25, 2021 at 7:05am   2 Most recent comment from Kreatura Support:Hello Frank,Thank you for getting in touch with us!Which version of the plugin do you use? Which version of PHP do you use on your server?You should enable the debug mode to see the concrete error mes ... Michael Cober Slider NavigationClosed   LayerSlider for WordPress   Updated May 24, 2021 at 11:10am   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us!It is not possible to achieve this feature by default, but there is an option to modify the predefined skins.The LayerSlider WP skin editor offers ... B Bender Audio in VideoClosed   LayerSlider for WordPress   Updated May 24, 2021 at 8:54am   4 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback! Paa Programmer There is no change when entering the English page.Closed   LayerSlider for WordPress   Updated May 24, 2021 at 1:48am   1 Most recent comment from Paa Programmer:There is no change when entering the English page.It's called SMAC, but in the language page. Old English is pixel.i need SMAC but in english page not SMAC???????TH link --- : https://www.wemake1 ... Paa Programmer There is no change when entering the English page.Closed   LayerSlider for WordPress   Updated May 23, 2021 at 1:57pm   1 Most recent comment from Paa Programmer:There is no change when entering the English page. It's called SMAC, but in the language page. Old English is pixel. i need SMAC but in english page not SMAC??????? TH link --- : https://www.wema ... Paa Programmer There are no changes in the English language pages.Closed   LayerSlider for WordPress   Updated May 22, 2021 at 5:13am   1 Most recent comment from Paa Programmer:There is no change when entering the English page. It's called SMAC, but in the language page. Old English is pixel. i need SMAC but in english page not SMAC??????? TH link --- : https://www.wema ... joe Can we do static background during slide move ?Closed   LayerSlider for WordPress   Updated May 21, 2021 at 11:20am   2 Most recent comment from Kreatura Support:Hello Joe,Thank you for getting in touch with us!Yes, it is possible. You should create a slider and set a global background image in the slider settings / appearance / slider global background. MomYdea Edit buttonClosed   LayerSlider for WordPress   Updated May 20, 2021 at 12:28pm   4 Most recent comment from Kreatura Support:You are welcome!