Okay

Public Tickets

Kerstin Roosen pop up questioClosed   LayerSlider for WordPress   Updated August 23, 2021 at 12:40pm   2 Most recent comment from Kreatura Support:Hello Kerstin,Thank you for getting in touch with us!You should navigate to the slider settings / popup tab and turn on the disable overlay option. Kerstin Roosen button of sliderClosed   LayerSlider for WordPress   Updated August 23, 2021 at 12:13pm   2 Most recent comment from Kreatura Support:Hello Kerstin,Thank you for getting in touch with us!You can change the button hover color in the layer settings / transitions / hover transition tab. karthi I cant able to Import the TempletsClosed   LayerSlider for WordPress   Updated August 22, 2021 at 7:23am   5 Most recent comment from Kreatura Support:Hello,Could you please send me a wordpress admin temporary to your site and enable the WP Debug mode? https://wordpress.org/support/article/debugging-in-wordpress/Thank you, in advance. Ron Salomon Import issues from storeClosed   LayerSlider for WordPress   Updated August 18, 2021 at 3:03am   3 Most recent comment from Ron Salomon:Hi Kristof,I was able to import the templates I needed. Please close out the ticket. ThanksRon Kuhoo Edson Not working on Microsoft EdgeClosed   LayerSlider for WordPress   Updated August 17, 2021 at 7:43am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Which version of Edge do you use for testing? As I see it works properly in the latest version. michael Layerslider stopped working with Litespeed 4.2Closed   LayerSlider for WordPress   Updated August 12, 2021 at 10:43am   4 Most recent comment from Kreatura Support:Hello,I checked your site and as I see now it works properly.Did you solve this issue? Javier Using languages with your pluginClosed   LayerSlider for WordPress   Updated August 9, 2021 at 2:25pm   4 Most recent comment from Kreatura Support:Hello Javier,We don't have experience with this translator plugin and I didn't find it in the WordPress plugin list.I suggest you to use one of the most popular translator plugins:https://wo ... Yosi Krivo Layer slider has stopped workingClosed   LayerSlider for WordPress   Updated August 9, 2021 at 1:54pm   6 Most recent comment from Kreatura Support:You are welcome! Valerie Maselli Video playing on homepageClosed   LayerSlider for WordPress   Updated August 6, 2021 at 8:45am   4 Most recent comment from Kreatura Support:Hello,You should check the settings of your homepage and avia slider.Other option is that if you embed your video to a slider which you create with LayerSlider instead of Avia Slider. MISBAU KOLAWOLE HAMEED slowing down my websiteClosed   LayerSlider for WordPress   Updated August 5, 2021 at 9:13am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!This type of issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch ... Brian Weiske Receiving error top of pageClosed   LayerSlider for WordPress   Updated August 3, 2021 at 7:22am   2 Most recent comment from Kreatura Support:Hello Brian,Thank you for getting in touch with us!This warning message comes from the Enfold theme's LayerSlider widget.You should contact with the developers of your theme to fix this issue. Ot ... Doug Donaldson Plugin CompatibilityClosed   LayerSlider for WordPress   Updated August 2, 2021 at 8:07am   2 Most recent comment from Kreatura Support:Hello Doug,Thank you for getting in touch with us!We are the developers of LayerSlider plugin. Avada theme is not related to our company. Doug Donaldson Slider Won't Save - Possible Size LimitsClosed   LayerSlider for WordPress   Updated July 30, 2021 at 4:27pm   4 Most recent comment from Kreatura Support:Hello,Thank you for your answer!Since the issue occurs only over a certain amount of data, so there is a server limitation which cause this problem.You should try to increase the max_input_vars value ... Christy Slider Shortcode IDClosed   LayerSlider for WordPress   Updated July 30, 2021 at 12:10pm   2 Most recent comment from Kreatura Support:Hello Christy,Thank you for getting in touch with us!1 is the ID of the slider, which is dinamically increasing after create, import a new slider and it is not possible to change this. I suggest you ... Cristina Rodriguez activate licence on new domainClosed   LayerSlider for WordPress   Updated July 28, 2021 at 6:08am   2 Most recent comment from Kreatura Support:Hello Cristina,Thank you for getting in touch with us!There is no unlimited license for the plugin. As I see you purchased an In-Stock license for the plugin, which is recommended for theme developer ...