Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Tibor CSOSZI use the middle part of slider image on mobileClosed   LayerSlider for WordPress   Updated July 20, 2021 at 12:22pm   4 Most recent comment from Kreatura Support:Hello Tibor,Thank you for your feedback!If you have any other question, feel free to ask. Emanuele Viglierchio Mind blowing effect explainedClosed   LayerSlider for WordPress   Updated July 20, 2021 at 12:20pm   2 Most recent comment from Kreatura Support:Hello Emanuele, Thank you for getting in touch with us!It is not possible to achieve this feature with one slider, only if you create separate slider for the 3 block.Maybe it would be easier if you us ... Emanuele Viglierchio Mind blowing effect explainedClosed   LayerSlider for WordPress   Updated July 19, 2021 at 5:44pm   1 Most recent comment from Emanuele Viglierchio:Hi, I'd love to know how to realize with WP-Slider the mind blowing effect. Do you have a CSS we might insert or is there any feature we should activate? Thanks in advance Emanuele MARTINA ZIMMERMANN AttributeClosed   LayerSlider for WordPress   Updated July 16, 2021 at 11:55am   2 Most recent comment from John G:Hi Martina,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Based on the d ... Julia Thumbnails have disappered from my sliderClosed   LayerSlider for WordPress   Updated July 15, 2021 at 5:27pm   2 Most recent comment from Julia:I deleted some plugins and now it works. please close this ticket. Rick Lightheart Pause Layerslider slides and videos when off screenClosed   LayerSlider for WordPress   Updated July 15, 2021 at 3:55pm   4 Most recent comment from Kreatura Support:You are welcome! Jayden Kemp Need help with putting multiple layers side by side in a lineClosed   LayerSlider for WordPress   Updated July 15, 2021 at 1:22pm   4 Most recent comment from Kreatura Support:You are welcome! Daniele Hundreds of slides loadingClosed   LayerSlider for WordPress   Updated July 15, 2021 at 12:49pm   8 Most recent comment from Kreatura Support:Hello Daniele,LayerSlider has a built-in lazy load feature, so it should load the content of the actual and the next slide only, not all of them. So this problem is probably caused by a 3rd party plu ... Bob Johnson Changing LayerSlider templateClosed   LayerSlider for WordPress   Updated July 12, 2021 at 3:09pm   2 Most recent comment from Kreatura Support:Hello Bob,Thank you for getting in touch with us!Yes of course, you can change the transitions any time in your slider.If you would like to change the background-transition, then you should change the ... slopera61 pop upClosed   LayerSlider for WordPress   Updated July 7, 2021 at 1:27pm   4 Most recent comment from Kreatura Support:You are welcome! Albert Vaca Can't activateClosed   LayerSlider for WordPress   Updated July 7, 2021 at 7:39am   2 Most recent comment from Kreatura Support:Hello Albert,Thank you for getting in touch with us!You should remove the theme bundled version firstly and then install the latest version which you can download from your account.  https://account ... Kai Changing the dots styleClosed   LayerSlider for WordPress   Updated July 6, 2021 at 1:06pm   2 Most recent comment from Kreatura Support:Hello Kai,Thank you for getting in touch with us! It is not possible to achieve this feature by default, but there is an option to modify the predefined skins. The LayerSlider WP skin editor offers yo ... Tyrone Okesene Can't edit slides on Wordpress Version 5.7.2Closed   LayerSlider for WordPress   Updated July 6, 2021 at 9:01am   3 Most recent comment from Kreatura Support:Hello Tyrone,Thank you for getting in touch with us!Please try to clear your browser cache or check it in incognito mode.If the issue still persist, then please let me know. Hendrik Tevaearai Stahel updateClosed   LayerSlider for WordPress   Updated July 5, 2021 at 11:22am   4 Most recent comment from John G:Hi Hendrik,What download files are you referring to exactly? You can download LayerSlider by logging in to account.kreaturamedia.com with the email address you used for purchase. It should download ... NNH Admin LayerSlider for WordPressClosed   LayerSlider for WordPress   Updated July 2, 2021 at 2:34pm   3 Most recent comment from John G:Hello,The error message indicates that some of the plugin files are missing. It's not clear how or why, but it might be due to a corrupted download or install. Please try to delete the installed ...