Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

kelly can't install software keyClosed   LayerSlider for WordPress   Updated October 12, 2021 at 6:33am   2 Most recent comment from Kreatura Support:Hello Kelly,Thank you for getting in touch with us!Could you please send me some screenshot about this issue and your LayerSlider WP -> Options -> System Status tab? Hank countdown timer on a pop up slideClosed   LayerSlider for WordPress   Updated October 11, 2021 at 6:33am   2 Most recent comment from Kreatura Support:Hello Hank,Thank you for getting in touch with us!You should import one of the popup templates which contains the timer and then you can change the date in the event callbacks, sliderDidLoad function. ... Kim Demo download and modificationClosed   LayerSlider for WordPress   Updated October 6, 2021 at 1:20pm   3 Most recent comment from Kreatura Support:Hello,Thank you for your feedback!If you have any other question, feel free to ask. Henry He Open a layer by clicking another layerClosed   LayerSlider for WordPress   Updated October 4, 2021 at 7:51am   2 Most recent comment from Kreatura Support:Hello Henry,Thank you for getting in touch with us!It is not possible to achieve this feature, because there are no layer event handling in the plugin.I suggest you to try this solution for example:Yo ... Hans-Günter Lindner String translationClosed   LayerSlider for WordPress   Updated September 29, 2021 at 8:53am   3 Most recent comment from Kreatura Support:Hello,Thank you for your feedback!I'm glad that you've managed to solve this issue. Anthony ComplaintClosed   LayerSlider for WordPress   Updated September 28, 2021 at 2:09pm   2 Most recent comment from Kreatura Support:Hello Anthony, Thank you for getting in touch with us!Sorry for the inconvenience, but we've mentioned on our website that popup templates created by webshopworks are not part of our plugin. "Thi ... Shyam refund for license purchasedClosed   LayerSlider for WordPress   Updated September 21, 2021 at 11:25am   4 Most recent comment from Kreatura Support:Hello Shyam,As I see you purchased the WordPress version of LayerSlider, which contains the slider editor so you can use it on your website. Could you please write some more details about your problem ... Atıf Karayıldırım lightboxClosed   LayerSlider for WordPress   Updated September 21, 2021 at 10:38am   7 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback!I'm glad that you've managed to solve this issue. ovpruga Thumbnail navigationClosed   LayerSlider for WordPress   Updated September 20, 2021 at 12:39pm   4 Most recent comment from Kreatura Support:Hello,Thank you! I checked the attached slider in my localhost and the thumbnail navigation works properly.So the issue probably related to your theme or a 3rd party plugin. We often ask our customer ... Carl LayerSlider UpdateClosed   LayerSlider for WordPress   Updated September 20, 2021 at 8:20am   2 Most recent comment from Kreatura Support:Hello Carl,Thank you for getting in touch with us!Please check this link in our documentation about how to activate the plugin:https://layerslider.com/documentation/#activation-howtoIf you have any ot ... JF Top Bar NoticeClosed   LayerSlider for WordPress   Updated September 15, 2021 at 8:53am   11 Most recent comment from Kreatura Support:Hello,Thank you for your feedback!I'm glad that you have managed to solve this issue.Probably there was a server limiation or a specific setting of the plugin which prevents the saving of the pop ... Adriano show/hide elements with hover or clickClosed   LayerSlider for WordPress   Updated September 15, 2021 at 6:56am   4 Most recent comment from Kreatura Support:You are welcome! James Kinney Alternative displays for mobile devicesClosed   LayerSlider for WordPress   Updated September 14, 2021 at 11:07pm   3 Most recent comment from James Kinney:Thanks, Kristof.Knowing what to look for made it much easier for me to find how to duplicate the text layers and make the mobile versions larger.  You can close this ticket.Cheers,Jim Adam Englehart Plugin wont updateClosed   LayerSlider for WordPress   Updated September 13, 2021 at 10:57am   2 Most recent comment from Kreatura Support:Hello Adam,Thank you for getting in touch with us!Could you please send me some screenshot about your LayerSlider WP -> Options -> System Status tab? Julie Vintage Photos TemplateClosed   LayerSlider for WordPress   Updated September 13, 2021 at 10:54am   2 Most recent comment from Kreatura Support:Hello Julie,Thank you for getting in touch with us!Do you set the opening and ending transitions for the image layers as the other image layers in the slider?