Public Tickets
Freek
Redirect after finished sliderClosed
LayerSlider for WordPress
Updated August 30, 2021 at 10:35am
4
Most recent comment from Kreatura Support:You are welcome!
Debbie Wolfe
license key will not activateClosed
LayerSlider for WordPress
Updated August 30, 2021 at 6:31am
3
Most recent comment from Kreatura Support:Hello Debbie,Thank you for your feedback!I'm glad that you have managed to solve this issue.If you have any other question, feel free to ask.
Kai
Slider responsive settingsClosed
LayerSlider for WordPress
Updated August 24, 2021 at 5:45pm
16
Most recent comment from Kreatura Support:You are welcome!
Matt
Question about static layerClosed
LayerSlider for WordPress
Updated August 23, 2021 at 12:40pm
4
Most recent comment from Kreatura Support:You are welcome!
Kerstin Roosen
pop up questioClosed
LayerSlider for WordPress
Updated August 23, 2021 at 12:40pm
2
Most recent comment from Kreatura Support:Hello Kerstin,Thank you for getting in touch with us!You should navigate to the slider settings / popup tab and turn on the disable overlay option.
Kerstin Roosen
button of sliderClosed
LayerSlider for WordPress
Updated August 23, 2021 at 12:13pm
2
Most recent comment from Kreatura Support:Hello Kerstin,Thank you for getting in touch with us!You can change the button hover color in the layer settings / transitions / hover transition tab.
karthi
I cant able to Import the TempletsClosed
LayerSlider for WordPress
Updated August 22, 2021 at 7:23am
5
Most recent comment from Kreatura Support:Hello,Could you please send me a wordpress admin temporary to your site and enable the WP Debug mode? https://wordpress.org/support/article/debugging-in-wordpress/Thank you, in advance.
Ron Salomon
Import issues from storeClosed
LayerSlider for WordPress
Updated August 18, 2021 at 3:03am
3
Most recent comment from Ron Salomon:Hi Kristof,I was able to import the templates I needed. Please close out the ticket. ThanksRon
Kuhoo Edson
Not working on Microsoft EdgeClosed
LayerSlider for WordPress
Updated August 17, 2021 at 7:43am
2
Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!Which version of Edge do you use for testing? As I see it works properly in the latest version.
michael
Layerslider stopped working with Litespeed 4.2Closed
LayerSlider for WordPress
Updated August 12, 2021 at 10:43am
4
Most recent comment from Kreatura Support:Hello,I checked your site and as I see now it works properly.Did you solve this issue?
Javier
Using languages with your pluginClosed
LayerSlider for WordPress
Updated August 9, 2021 at 2:25pm
4
Most recent comment from Kreatura Support:Hello Javier,We don't have experience with this translator plugin and I didn't find it in the WordPress plugin list.I suggest you to use one of the most popular translator plugins:https://wo ...
Yosi Krivo
Layer slider has stopped workingClosed
LayerSlider for WordPress
Updated August 9, 2021 at 1:54pm
6
Most recent comment from Kreatura Support:You are welcome!
Valerie Maselli
Video playing on homepageClosed
LayerSlider for WordPress
Updated August 6, 2021 at 8:45am
4
Most recent comment from Kreatura Support:Hello,You should check the settings of your homepage and avia slider.Other option is that if you embed your video to a slider which you create with LayerSlider instead of Avia Slider.
MISBAU KOLAWOLE HAMEED
slowing down my websiteClosed
LayerSlider for WordPress
Updated August 5, 2021 at 9:13am
2
Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!This type of issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch ...
Brian Weiske
Receiving error top of pageClosed
LayerSlider for WordPress
Updated August 3, 2021 at 7:22am
2
Most recent comment from Kreatura Support:Hello Brian,Thank you for getting in touch with us!This warning message comes from the Enfold theme's LayerSlider widget.You should contact with the developers of your theme to fix this issue. Ot ...