Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Dale Bond Slide Linking Broken In Version 6.2.0Closed   LayerSlider for WordPress   Updated March 28, 2017 at 7:06pm   7 Most recent comment from Dale Bond:Hi Attila,I just installed version 6.2.1 on our client's website.The image links are active again!Thanks,Dale abatares purchase code appears to be invalidClosed   LayerSlider for WordPress   Updated March 28, 2017 at 6:20pm   2 Most recent comment from [deleted]:Dear abatares, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates w ... Timothy Layer Slider Performance IssuesClosed   LayerSlider for WordPress   Updated March 28, 2017 at 6:19pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Digididirk Once published: no layers, no transitionsClosed   LayerSlider for WordPress   Updated March 28, 2017 at 5:38pm   5 Most recent comment from Digididirk:Perfect, works! Cheers.Best,Dirk Menno more purchase codeClosed   LayerSlider for WordPress   Updated March 28, 2017 at 5:25pm   2 Most recent comment from [deleted]:Hey Menno,Unfortunately at the moment there is no multi-use/developer license available on Envato, you can only use an item on one site/domain per purchase. If you want to use it on multiple sites, c ... LOLL text responsiveClosed   LayerSlider for WordPress   Updated March 28, 2017 at 5:12pm   7 Most recent comment from LOLL:Thank you!It works well. Initially I tried to indicate a class as .class_name { text-shadow...... }. In fact it is easy. NaRanJiTo78 Stop slider until clik on itemsClosed   LayerSlider for WordPress   Updated March 28, 2017 at 3:17pm   2 Most recent comment from [deleted]:Hey NaRanJiTo78, You can disable the Auto-start slideshow option in the Slider Settings / Slideshow tab to achieve it. This way the slider will not advance to the next slide until the user manually c ... Ted Bannister activationClosed   LayerSlider for WordPress   Updated March 27, 2017 at 9:05pm   5 Most recent comment from Ted Bannister:great I done it again and hope that is the end,.  Thanks for your help.Ted jaimemoises2 Be interactive theme their slider not foundClosed   LayerSlider for WordPress   Updated March 27, 2017 at 5:46pm   4 Most recent comment from [deleted]:This URL seems to be working now, but as I can see there is no LayerSlider being used on it.Could you please set up a test page with the problematic slider where we can see the issue to investigate it ... ivan001 non si installaClosed   LayerSlider for WordPress   Updated March 27, 2017 at 5:26pm   2 Most recent comment from [deleted]:Hey ivan001,That is right. The PHP ZipArchive extension is needed for the import method. Please contact your hosting provider with this case, they can help you install it on your server. Digididirk Origami transition - customizeClosed   LayerSlider for WordPress   Updated March 27, 2017 at 4:48pm   2 Most recent comment from [deleted]:Hey Digididirk, Unfortunately at the moment there is no option to only select one of the origami animations/moves, they are displayed randomly when this special transition is selected. xhanubis Layer Slider incompatible with MmenuClosed   LayerSlider for WordPress   Updated March 27, 2017 at 12:04pm   2 Most recent comment from [deleted]:Hey xhanubis,We are not aware of any incompatibility with this plugin, no other user reported it so far.Could you please explain the issue in more details and/or provide us a way to investigate it ? katzedes Can't activate LayerSlider plugin I recieved with North wp themeClosed   LayerSlider for WordPress   Updated March 27, 2017 at 11:05am   2 Most recent comment from [deleted]:Dear katzedes, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates w ... Donjjjordan68 optimisationClosed   LayerSlider for WordPress   Updated March 26, 2017 at 11:23pm   2 Most recent comment from [deleted]:Hey Donjjjordan68,The problem is caused by the layout settings you have applied on the slider. You have selected the fixed layout, this means that the slider will be the same size regardless of the vi ... DjussTattoo access to downloadClosed   LayerSlider for WordPress   Updated March 26, 2017 at 10:58pm   2 Most recent comment from [deleted]:Dear DjussTattoo, We are the author of LayerSlider. It is a standalone plugin. We do not own the mikmag theme and do not have any relation to it. In case you are experiencing problems with LayerSlid ...