Okay

Public Tickets

ivan001 non si installaClosed   LayerSlider for WordPress   Updated March 27, 2017 at 5:26pm   2 Most recent comment from [deleted]:Hey ivan001,That is right. The PHP ZipArchive extension is needed for the import method. Please contact your hosting provider with this case, they can help you install it on your server. Digididirk Origami transition - customizeClosed   LayerSlider for WordPress   Updated March 27, 2017 at 4:48pm   2 Most recent comment from [deleted]:Hey Digididirk, Unfortunately at the moment there is no option to only select one of the origami animations/moves, they are displayed randomly when this special transition is selected. xhanubis Layer Slider incompatible with MmenuClosed   LayerSlider for WordPress   Updated March 27, 2017 at 12:04pm   2 Most recent comment from [deleted]:Hey xhanubis,We are not aware of any incompatibility with this plugin, no other user reported it so far.Could you please explain the issue in more details and/or provide us a way to investigate it ? katzedes Can't activate LayerSlider plugin I recieved with North wp themeClosed   LayerSlider for WordPress   Updated March 27, 2017 at 11:05am   2 Most recent comment from [deleted]:Dear katzedes, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates w ... Donjjjordan68 optimisationClosed   LayerSlider for WordPress   Updated March 26, 2017 at 11:23pm   2 Most recent comment from [deleted]:Hey Donjjjordan68,The problem is caused by the layout settings you have applied on the slider. You have selected the fixed layout, this means that the slider will be the same size regardless of the vi ... DjussTattoo access to downloadClosed   LayerSlider for WordPress   Updated March 26, 2017 at 10:58pm   2 Most recent comment from [deleted]:Dear DjussTattoo, We are the author of LayerSlider. It is a standalone plugin. We do not own the mikmag theme and do not have any relation to it. In case you are experiencing problems with LayerSlid ... sablenx Problem with importing slider templatesClosed   LayerSlider for WordPress   Updated March 26, 2017 at 8:09pm   2 Most recent comment from [deleted]:Hey sablenx,There is likely a server configuration problem preventing the import. Currently the demo sliders are only available in the Template Store.Please check the LayerSlider System Status located ... SteveHun Migrating Web SiteClosed   LayerSlider for WordPress   Updated March 25, 2017 at 9:39pm   3 Most recent comment from SteveHun:Thank you - that worked.  Crystal Oakes Issue with Video used on first slideClosed   LayerSlider for WordPress   Updated March 24, 2017 at 10:44pm   12 Most recent comment from [deleted]:The button on the first slide was set up completely different from the rest. You will have to copy that solution to the rest of the slides to make them work. Also, there is a hover transition availab ... eric777 IE And Firefox not showing imagesClosed   LayerSlider for WordPress   Updated March 24, 2017 at 10:37pm   2 Most recent comment from [deleted]:Hey eric777, As I can see the problem is going to be related to your site's SSL. It complains about an invalid certificate and since everything is being loaded through HTTPS, it's possible that the i ... 27compac Text box backgrounds over imagesClosed   LayerSlider for WordPress   Updated March 24, 2017 at 10:29pm   6 Most recent comment from [deleted]:I have logged in and fixed the first two slides of the slider. You can copy these settings and apply them for the rest of the slides.  The problem was that the Roboto Slab font was used on your fro ... Gusvaruri Does not accept the activation codeClosed   LayerSlider for WordPress   Updated March 24, 2017 at 9:19pm   3 Most recent comment from Gusvaruri:Thanks, I was able to enable the LayerSlider    But now it works too slow Gusvaruri Works too slowClosed   LayerSlider for WordPress   Updated March 24, 2017 at 9:15pm   2 Most recent comment from [deleted]:Hey Gusvaruri,Could you please show us a test page with the problematic slider where we can check on this ? Archibaldi LayerSlider and Visual composer 5.0 compatibilityClosed   LayerSlider for WordPress   Updated March 24, 2017 at 9:09pm   4 Most recent comment from [deleted]:Hey Archibaldi, WordPress might have cached the previous release, please try to update the plugin again to see if it works now. In case it's still not working, I'd recommend to manually reinstall th ... SteveHun Error MessageClosed   LayerSlider for WordPress   Updated March 24, 2017 at 7:09pm   2 Most recent comment from [deleted]:Hey SteveHun, Unfortunately there is most likely a server related error on your site causing this. Have you followed up with the suggestions provided in the error message ?