Okay
  Public Ticket #1130343
Activation
Closed

Comments

  • lamessegee started the conversation

    I received Layer Slider in a theme, but deactivated it and reinstalled my own copy. When I tried to enter my license, none of the fields were clickable. Help?

  • [deleted] replied

    Hey lamessegee,

    You can activate the plugin in this section by clicking the Activate Now button: 

    After that you can enter your license code to the following field:

    Could you please specify what exactly is not clickable for you ?

  • lamessegee replied

    I know where and how to activate it. The problem is that nothing is clickable on that page. I can't enter anything.

  • [deleted] replied

    I see, however there is no issue like this present in the plugin, so I believe that unfortunately it is most likely a conflict problem on your installation.

    To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue. 

    You could also check the System Status, located on the WP sidebar for any related error message.

  • lamessegee replied

    Thank you.