Okay
  Public Ticket #1132673
There is no code in my .txt document
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  • Yogabalansretreat started the conversation

    I found the .txt documents, but the field 'purchase code' is empty. (see attachment)

  • [deleted] replied

    Dear Yogabalansretreat,

    If you've received LayerSlider as a bundled plugin in your theme,  item support and updates will be provided by the theme author in this case.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.

  • Yogabalansretreat replied

    Dear Attila,


    Thanks for your quick reply. If I understand you correctly I should ask Envato Market for the missing purchase code?


    Kind regards,

    Miriam Evers

  • [deleted] replied

    In case you've received LayerSlider as a bundled item in your theme you cannot activate it. Your theme's purchase code is not valid for the plugin as they are two separate products. Item support and updates will be provided by the theme author in this case. Please contact the author of your theme about the available new versions.