Hi, because of a problem with the managed Wordpress Installation I had to reinstall the whole theeme. Now I can't reactivat the layerslider. Can you help me?
The license code you have attached to the ticket does not seem to be valid. Please note that if you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.
Hi, because of a problem with the managed Wordpress Installation I had to reinstall the whole theeme. Now I can't reactivat the layerslider. Can you help me?
Best regards
Alexander
Hey Alexander,
The license code you have attached to the ticket does not seem to be valid. Please note that if you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.