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Public Tickets

DeniseFaucher Layer SliderClosed   LayerSlider for WordPress   Updated March 13, 2017 at 4:06pm   2 Most recent comment from [deleted]:Hey DeniseFaucher,I have checked your site but I wasn't able to reproduce the issue from your screenshot at the moment. There are no white lines for me Have you managed to fix the problem in the mea ... wildwyre Wildschut Images problemsClosed   LayerSlider for WordPress   Updated March 13, 2017 at 1:11am   3 Most recent comment from [deleted]:Hey wildwyre, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. paradigmgraphic Big Red "Jquery to old" warningClosed   LayerSlider for WordPress   Updated March 13, 2017 at 12:47am   2 Most recent comment from [deleted]:Hey paradigmgraphic,LayerSlider requires at least jQuery 1.8.0 to properly work. As I can see the "WP Elegant Testimonial" plugin is pulling in an outdated jQuery version which is causing this issue. ... Matilde invalid purchase codeClosed   LayerSlider for WordPress   Updated March 12, 2017 at 11:56pm   2 Most recent comment from [deleted]:Hey Matilde, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates wil ... giomaster request new featureClosed   LayerSlider for WordPress   Updated March 12, 2017 at 11:55pm   2 Most recent comment from [deleted]:Hey giomaster,Thank you for your feedback. We will consider adding this feature to the plugin. Jared Bennett Images appear fuzzy on desktop and iPhonesClosed   LayerSlider for WordPress   Updated March 11, 2017 at 1:26am   3 Most recent comment from Jared Bennett:Attila you are a life saver! Thank you so very much! This solved the issue. Kyrijones86 htmlClosed   LayerSlider for WordPress   Updated March 11, 2017 at 12:13am   2 Most recent comment from [deleted]:Hey Keri, Could you please show us your site with the slider where we can check this ? winmen Can I add a feedback form to the right of the slideClosed   LayerSlider for WordPress   Updated March 10, 2017 at 11:50pm   2 Most recent comment from [deleted]:I have replied to your other ticket regarding the same matter. winmen Can I add a feedback form to the right of the slideClosed   LayerSlider for WordPress   Updated March 10, 2017 at 11:50pm   2 Most recent comment from [deleted]:Hey winmen,There is no built-in option in LayerSlider to add a feedback form into it. However you can insert it from an external source (or other plugin) using its shortcode. You will need to add t ... Anneli Google FontsClosed   LayerSlider for WordPress   Updated March 10, 2017 at 11:30pm   2 Most recent comment from [deleted]:Hey Anneli, There is no issue like this present in the latest release of our plugin (6.1.6.), so unfortunately it is most likely a conflict problem on your installation.To start troubleshooting pleas ... hsbchk the LayerSlider is now responseClosed   LayerSlider for WordPress   Updated March 10, 2017 at 8:17pm   2 Most recent comment from [deleted]:Hey hsbchk, Are you getting this error when you try to install the plugin ? The cannot redeclare fatal error usually means you have one instance of the plugin already installed and activated and y ... dgreat1 Site has to reload in order to show sliderClosed   LayerSlider for WordPress   Updated March 10, 2017 at 7:40pm   2 Most recent comment from [deleted]:Hey dgreat1,The issue is caused by a JS error in your theme files:  ...wp-content/themes/bridge/js/default.min.js?ver=4.7  You can see it if you open up the browser console when the slider is missi ... Saqib Which demo does the front page use?Closed   LayerSlider for WordPress   Updated March 10, 2017 at 9:25am   17 Most recent comment from Saqib:Awesome... thanks a lot my friend! P_001 CSS bug layer slider 6.1?Closed   LayerSlider for WordPress   Updated March 9, 2017 at 7:23pm   6 Most recent comment from Archibaldi:Hello, Kreatura. When are you planning to support compatibility of LayerSlider and Visual composer 5.0? Now it doesn't work together: I can't edit my slides and visual composer works not properly ( ... Micoenfold product activationClosed   LayerSlider for WordPress   Updated March 9, 2017 at 5:43pm   2 Most recent comment from [deleted]:Hey Micoenfold,If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates wi ...