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Public Tickets

todtbern Techn. Problem while decreasing "Origami"Closed   LayerSlider for WordPress   Updated April 3, 2017 at 2:09pm   3 Most recent comment from [deleted]:Hey Bernhard, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. cbrehmer Where do I manage my licenses?Closed   LayerSlider for WordPress   Updated April 2, 2017 at 3:08pm   2 Most recent comment from [deleted]:Hey cbrehmer, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations Matthias Activating LayerSliderClosed   LayerSlider for WordPress   Updated April 2, 2017 at 3:07pm   4 Most recent comment from [deleted]:Yes, the plugin does work without activating it, but some premium features are only available after activation. Neville Jacob Lack of responsiveness to mobile and ipadClosed   LayerSlider for WordPress   Updated April 1, 2017 at 9:47pm   6 Most recent comment from [deleted]:I'm sorry but I'm not sure I follow. On the site you have showed us (www.theamericanbeagle.com) there is no LayerSlider present. Our plugin is not being used on your site at the moment. y5raleigh plugin update not where to put codeClosed   LayerSlider for WordPress   Updated April 1, 2017 at 9:45pm   2 Most recent comment from [deleted]:Hey y5raleigh,You can enter your purchase code to the Product Activation section on the main page of the plugin's admin interface. You can also find activating instructions in the documentation on the ... JJ WON ActivateClosed   LayerSlider for WordPress   Updated April 1, 2017 at 9:34pm   2 Most recent comment from [deleted]:Dear JJ WON, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates wil ... eldose Joy cannot activate this codeClosed   LayerSlider for WordPress   Updated April 1, 2017 at 9:34pm   2 Most recent comment from [deleted]:Dear eldose Joy, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates ... Deva Documentation of Slider TypesClosed   LayerSlider for WordPress   Updated March 31, 2017 at 12:30pm   4 Most recent comment from [deleted]:The slider's layout depends on the Fullsize Mode you have selected and also on where or in what element do you insert it, so it's possible that it does not cover the header or the whole screen in cert ... Justin Layer on home pageClosed   LayerSlider for WordPress   Updated March 31, 2017 at 11:33am   3 Most recent comment from [deleted]:Hey Justin, I have checked your site but for me the slider is being displayed properly on desktop at the moment. Have you managed to fix the problem in the meantime ? In case not, could you please ... yubin Wrong domain bundle with licsenceClosed   LayerSlider for WordPress   Updated March 30, 2017 at 10:49pm   4 Most recent comment from [deleted]:If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided ... nourpro Layer slider is not working while Cloud flare is ONClosed   LayerSlider for WordPress   Updated March 30, 2017 at 1:32pm   2 Most recent comment from [deleted]:Hey nourpro, The problem is not with Cloudflare itself but with one its feature the Rocketscript. Rocketscript is a method used to compress and asynchronously load scripts on page and it could easi ... Marek The video background does not startClosed   LayerSlider for WordPress   Updated March 30, 2017 at 1:27pm   2 Most recent comment from [deleted]:Hey Marek, Unfortunately the video displays are quite limited on mobile browsers, due to certain restrictions the autoplay will not work so your videos won't start automatically. Even if you start th ... sphotosyd Multiple issues - two or more sliders on a page + text transition issuesClosed   LayerSlider for WordPress   Updated March 30, 2017 at 12:25pm   3 Most recent comment from [deleted]:Hey sphotosyd,Thank you for your feedback. We are going to look into this and investigate any compatibility issues with Visual Composer on our test site. davekonicek Plugin UpdatesClosed   LayerSlider for WordPress   Updated March 30, 2017 at 12:13pm   2 Most recent comment from [deleted]:Hey davekonicek,We have already uploaded the new version to CodeCanyon but Envato has to accept it first, it usually takes one or two days for them. Until then you can access the new release with the ... Scott Allen How the hell do I register this plugin?Closed   LayerSlider for WordPress   Updated March 30, 2017 at 12:09pm   2 Most recent comment from [deleted]:Dear Scott Allen, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and update ...