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Public Tickets

kiki Boxed and full screenClosed   LayerSlider for WordPress   Updated June 26, 2017 at 9:22am   2 Most recent comment from [deleted]:Hey kiki,Sure, you can change that sample slider to fullscreen.You need to import it from the Template Store, navigate to the Slider Settings -> Layout tab and change its layout type. fabiocn Can't import TemplatesClosed   LayerSlider for WordPress   Updated June 24, 2017 at 2:12pm   4 Most recent comment from [deleted]:The problem you are experiencing is caused by the errors displayed in the System Status. Please contact your hosting provider and show them this screenshot. They will know what to change and update/i ... ederwp Save errorClosed   LayerSlider for WordPress   Updated June 24, 2017 at 1:42pm   2 Most recent comment from [deleted]:Hey ederwp,The "Internal server error" (error 500) is a web server configuration issue. In your case it could be a memory limitation problem or execution time limit, because you are trying to utilize ... rrcoolp Cannot Delete SlidesClosed   LayerSlider for WordPress   Updated June 24, 2017 at 1:37pm   8 Most recent comment from [deleted]:Dear espaigrafic,Please keep the convesation in your own ticket, so we can focus and keep everything in one place. NFFTT Unable to input Slider into homepageClosed   LayerSlider for WordPress   Updated June 24, 2017 at 1:14pm   2 Most recent comment from [deleted]:Hey NFFTT,The slider's shortcode shouldn't be added to the CSS.The inserting methods -including shortcode- are listed and described in details in the plugin's documentation. Please refer to the follow ... Matthew Responsive Container - Maintain Aspect RatioClosed   LayerSlider for WordPress   Updated June 24, 2017 at 1:08pm   4 Most recent comment from [deleted]:The 'Auto' option in the 'Background Image' -> 'Size' setting will leave your image in its original size and aspect ratio. If you want to keep the image in its original form, you should use that optio ... rostichep arrow hoverClosed   LayerSlider for WordPress   Updated June 24, 2017 at 12:38pm   2 Most recent comment from [deleted]:Hey rostichep,You can disable the hover for the navigation arrows in the Slider Settings -> Navigation Area tab. nitsuki Scroll downClosed   LayerSlider for WordPress   Updated June 24, 2017 at 12:35pm   2 Most recent comment from [deleted]:Hey nitsuki,In case you are reffering to the slide transitions, you can change their duration/speed with the 'custom duration ms' field in the 'Slide Transition' section. espaigrafic I can't delete "slides"Closed   LayerSlider for WordPress   Updated June 24, 2017 at 1:37pm   6 Most recent comment from [deleted]:Furthermore, the problem is not related to WP the 4.8. release. After some more investigation we believe that it could be a database issue as well. And your hosting will need to update the database to ... George Contact formClosed   LayerSlider for WordPress   Updated June 24, 2017 at 5:10am   1 Most recent comment from George:I find solution now. Thank you Maximiano Martín García Remove a black background in ORIGAME.Closed   LayerSlider for WordPress   Updated June 23, 2017 at 5:12pm   5 Most recent comment from [deleted]:There is no exact size for the background image, the important thing is that it covers the slider's canvas fully.  It's recomended to set the background image's aspect ratio to be the same as the sli ... cstuartroe PositioningClosed   LayerSlider for WordPress   Updated June 22, 2017 at 5:03pm   3 Most recent comment from [deleted]:Hey cstuartroe,Yes, that is right. When you place elements this way they are positioned by their center point.Also, you can only position elements by the top and left values at the moment. Matthew SRCSET - Dynamic ImagesClosed   LayerSlider for WordPress   Updated June 22, 2017 at 4:20pm   3 Most recent comment from Matthew:thank you. chaszs CAN'T SAVE MY SLIDERClosed   LayerSlider for WordPress   Updated June 22, 2017 at 3:04pm   6 Most recent comment from [deleted]:Unfortunately there is nothing relevant in the attached log file. Please note that this is only a small part of the whole logs. Since we do not know when and how was this log recorded, we cannot real ... ceciliaolive InstallationgClosed   LayerSlider for WordPress   Updated June 22, 2017 at 2:48pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.