Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

gotohell background sliderClosed   LayerSlider for WordPress   Updated June 27, 2017 at 8:30am   2 Most recent comment from [deleted]:Hey gotohell,I have replied to your original ticket regarding the same case. Kris Slide Transitions Do not WorkClosed   LayerSlider for WordPress   Updated June 27, 2017 at 7:53am   2 Most recent comment from [deleted]:Hey Kris, The slide transitions need slide backgrounds to be able to animate. The background images are used for the animations and without them there will only be a fallback fading transition. Plea ... brandonjp Scheduling SlidesClosed   LayerSlider for WordPress   Updated June 27, 2017 at 7:40am   4 Most recent comment from [deleted]:Adding this feature to the plugin is still on our to-do list but it's not available yet. jekaanne JS Error in ChromeClosed   LayerSlider for WordPress   Updated June 27, 2017 at 7:36am   2 Most recent comment from [deleted]:Hey jekaanne, As you've mentioned there is a jQuery error (jQuery is not defined) on your site. This usually means that your jQuery is not loaded or not in the right way. LayerSlider needs it be load ... dilge Mobile version uploadClosed   LayerSlider for WordPress   Updated June 26, 2017 at 11:12pm   7 Most recent comment from dilge:Thank you it worked.. creativewebmaker Resizing the slider.Closed   LayerSlider for WordPress   Updated June 26, 2017 at 4:13pm   2 Most recent comment from [deleted]:Hey creativewebmaker,You can disable the Fit to screen width option (Advanced Setting) in the Layout settings so the slider will only stretch to the site's layout. Or in case you're using a fullsized ... Inanc Cannot activate my licence for layer sliderClosed   LayerSlider for WordPress   Updated June 26, 2017 at 4:09pm   5 Most recent comment from [deleted]:Please create your own new tickets for these cases. NevNic Layer Content PositionClosed   LayerSlider for WordPress   Updated June 26, 2017 at 11:16am   4 Most recent comment from NevNic:Thank you Attila! ira wendorf Arrows on layer sliderClosed   LayerSlider for WordPress   Updated June 26, 2017 at 10:07am   4 Most recent comment from [deleted]:You can find the image file that contains the navigation arrows in the skins folder. Enter the folder of your current skin that you want to change and then you can edit the skin.png file. Grollaz Plugin not save settingsClosed   LayerSlider for WordPress   Updated June 26, 2017 at 9:25am   15 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Terry Bottiger Layer Slider IssueClosed   LayerSlider for WordPress   Updated June 26, 2017 at 9:24am   2 Most recent comment from [deleted]:Hey Terry Bottiger, There is no issue like this present in the latest release of our plugin (6.5.1.), so unfortunately it is most likely a conflict problem on your installation or a server configurat ... kiki Boxed and full screenClosed   LayerSlider for WordPress   Updated June 26, 2017 at 9:22am   2 Most recent comment from [deleted]:Hey kiki,Sure, you can change that sample slider to fullscreen.You need to import it from the Template Store, navigate to the Slider Settings -> Layout tab and change its layout type. fabiocn Can't import TemplatesClosed   LayerSlider for WordPress   Updated June 24, 2017 at 2:12pm   4 Most recent comment from [deleted]:The problem you are experiencing is caused by the errors displayed in the System Status. Please contact your hosting provider and show them this screenshot. They will know what to change and update/i ... ederwp Save errorClosed   LayerSlider for WordPress   Updated June 24, 2017 at 1:42pm   2 Most recent comment from [deleted]:Hey ederwp,The "Internal server error" (error 500) is a web server configuration issue. In your case it could be a memory limitation problem or execution time limit, because you are trying to utilize ... rrcoolp Cannot Delete SlidesClosed   LayerSlider for WordPress   Updated June 24, 2017 at 1:37pm   8 Most recent comment from [deleted]:Dear espaigrafic,Please keep the convesation in your own ticket, so we can focus and keep everything in one place.