Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Matthew Responsive Container - Maintain Aspect RatioClosed   LayerSlider for WordPress   Updated June 24, 2017 at 1:08pm   4 Most recent comment from [deleted]:The 'Auto' option in the 'Background Image' -> 'Size' setting will leave your image in its original size and aspect ratio. If you want to keep the image in its original form, you should use that optio ... rostichep arrow hoverClosed   LayerSlider for WordPress   Updated June 24, 2017 at 12:38pm   2 Most recent comment from [deleted]:Hey rostichep,You can disable the hover for the navigation arrows in the Slider Settings -> Navigation Area tab. nitsuki Scroll downClosed   LayerSlider for WordPress   Updated June 24, 2017 at 12:35pm   2 Most recent comment from [deleted]:Hey nitsuki,In case you are reffering to the slide transitions, you can change their duration/speed with the 'custom duration ms' field in the 'Slide Transition' section. espaigrafic I can't delete "slides"Closed   LayerSlider for WordPress   Updated June 24, 2017 at 1:37pm   6 Most recent comment from [deleted]:Furthermore, the problem is not related to WP the 4.8. release. After some more investigation we believe that it could be a database issue as well. And your hosting will need to update the database to ... George Contact formClosed   LayerSlider for WordPress   Updated June 24, 2017 at 5:10am   1 Most recent comment from George:I find solution now. Thank you Maximiano Martín García Remove a black background in ORIGAME.Closed   LayerSlider for WordPress   Updated June 23, 2017 at 5:12pm   5 Most recent comment from [deleted]:There is no exact size for the background image, the important thing is that it covers the slider's canvas fully.  It's recomended to set the background image's aspect ratio to be the same as the sli ... cstuartroe PositioningClosed   LayerSlider for WordPress   Updated June 22, 2017 at 5:03pm   3 Most recent comment from [deleted]:Hey cstuartroe,Yes, that is right. When you place elements this way they are positioned by their center point.Also, you can only position elements by the top and left values at the moment. Matthew SRCSET - Dynamic ImagesClosed   LayerSlider for WordPress   Updated June 22, 2017 at 4:20pm   3 Most recent comment from Matthew:thank you. chaszs CAN'T SAVE MY SLIDERClosed   LayerSlider for WordPress   Updated June 22, 2017 at 3:04pm   6 Most recent comment from [deleted]:Unfortunately there is nothing relevant in the attached log file. Please note that this is only a small part of the whole logs. Since we do not know when and how was this log recorded, we cannot real ... ceciliaolive InstallationgClosed   LayerSlider for WordPress   Updated June 22, 2017 at 2:48pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. ecprodesign Layer Slider WP not showing in enfoldClosed   LayerSlider for WordPress   Updated June 22, 2017 at 2:28pm   2 Most recent comment from [deleted]:Hey ecprodesign,Could you please show us your site or a test page where we can check the slider in question ? The URL you provided does not load, it throws an access denied error. charbel_haddad90 Haddad popup-guide-demo/Closed   LayerSlider for WordPress   Updated June 22, 2017 at 1:52pm   7 Most recent comment from [deleted]:For example if you want to trigger it with a button (layer) inside the slider, you will need to enter the following line to the Open By Click field: #exampleAnd then set an ID in the Link & Attribute ... FranciscoGarrido Cambiar web que autoriza el uso de la licenciaClosed   LayerSlider for WordPress   Updated June 22, 2017 at 11:36am   2 Most recent comment from [deleted]:Hey FranciscoGarrido, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/res ... Sebastian Purchase code not workingClosed   LayerSlider for WordPress   Updated June 22, 2017 at 9:32am   2 Most recent comment from [deleted]:Hey Sebastian,Our servers were fine to my knowledge, but there might have been a temporary issue with the Envato servers. Please try to activate it again.If it still fails to activate please check the ... mammothweb ResponsiveClosed   LayerSlider for WordPress   Updated June 21, 2017 at 8:54pm   3 Most recent comment from Richard:Yes that worked thanks!