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Public Tickets

ecprodesign Layer Slider WP not showing in enfoldClosed   LayerSlider for WordPress   Updated June 22, 2017 at 2:28pm   2 Most recent comment from [deleted]:Hey ecprodesign,Could you please show us your site or a test page where we can check the slider in question ? The URL you provided does not load, it throws an access denied error. charbel_haddad90 Haddad popup-guide-demo/Closed   LayerSlider for WordPress   Updated June 22, 2017 at 1:52pm   7 Most recent comment from [deleted]:For example if you want to trigger it with a button (layer) inside the slider, you will need to enter the following line to the Open By Click field: #exampleAnd then set an ID in the Link & Attribute ... FranciscoGarrido Cambiar web que autoriza el uso de la licenciaClosed   LayerSlider for WordPress   Updated June 22, 2017 at 11:36am   2 Most recent comment from [deleted]:Hey FranciscoGarrido, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/res ... Sebastian Purchase code not workingClosed   LayerSlider for WordPress   Updated June 22, 2017 at 9:32am   2 Most recent comment from [deleted]:Hey Sebastian,Our servers were fine to my knowledge, but there might have been a temporary issue with the Envato servers. Please try to activate it again.If it still fails to activate please check the ... mammothweb ResponsiveClosed   LayerSlider for WordPress   Updated June 21, 2017 at 8:54pm   3 Most recent comment from Richard:Yes that worked thanks! Thallita Mamedio Falha no download. cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failureClosed   LayerSlider for WordPress   Updated June 21, 2017 at 8:28pm   2 Most recent comment from [deleted]:Hey Thallita Mamedio,Please contact with your hosting provider and ask them to look into this error. On our server the SSLv3 is disabled and it might be causing the verification problem.If you show t ... lotteke1988 Button links to specific​ slide in sliderClosed   LayerSlider for WordPress   Updated June 21, 2017 at 9:52am   2 Most recent comment from [deleted]:Hey lotteke1988,Yes, it's possible. You can find an example for this in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#api-examples Ashleytaylorjob layer problemClosed   LayerSlider for WordPress   Updated June 21, 2017 at 9:50am   2 Most recent comment from [deleted]:Hey Ashley,Please show us your site or a test page where we can check this problem. Or set up a temporary WP login for us if we can only see/recreate the problem in the back-end. George PopupsClosed   LayerSlider for WordPress   Updated June 21, 2017 at 9:47am   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Yanko activationClosed   LayerSlider for WordPress   Updated June 20, 2017 at 10:34pm   8 Most recent comment from Yanko:It took you a while but you figured  it out. It was the en ate api as you stated. Thank you.  morse2015 Links don't work to the pages from SlideClosed   LayerSlider for WordPress   Updated June 20, 2017 at 7:22pm   2 Most recent comment from [deleted]:Hey morse2015, I have checked your site but for me 2 out of the 3 slides are linked and clickable. Have you managed to fix the problem in the meantime ? In case not, could you please specify on wh ... ReRush Slider broke after updating to Wordpress 4.8 or Enfold 4.0.7Closed   LayerSlider for WordPress   Updated June 20, 2017 at 7:17pm   2 Most recent comment from [deleted]:Hey ReRush, The problem seems to be caused by that two images are missing:  slide1_iPhone_5.png and slide1_Layer_1.png These two images are not available (404 Not Found error) so the slider cannot ... Tryple pop up trigger once every X days?Closed   LayerSlider for WordPress   Updated June 20, 2017 at 3:16pm   2 Most recent comment from [deleted]:Hey Tryple,Those should be the correct settings for the popup.I have checked the URL you provided but as I can see there is no LayerSlider on it at the moment.Where exactly can we take a look at this ... Gerardh01 Latest update is brokenClosed   LayerSlider for WordPress   Updated June 20, 2017 at 3:14pm   2 Most recent comment from [deleted]:Hey Gerardh01, There is no known issue such as this present in the latest release of our plugin (6.5.1.), we did not experience this on our end and no other user reported it either. So unfortunately ... imagpt layerSlider is not workingClosed   LayerSlider for WordPress   Updated June 20, 2017 at 11:33am   2 Most recent comment from [deleted]:Hey imagpt,I have replied to your original ticket regarding the same case.