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  Public Ticket #1242801
Don't load the template from the store.
Closed

Comments

  •  3
    momert started the conversation

    After making the purchase, try to download a template from the store, and this is remaining downloading for a long time but does not end.

  • [deleted] replied

    Hey momert,

    The problem is most likely generated by a server limitation or other server configuration error. Please  check the LayerSlider System Status, located on the WP sidebar for any related error messages that could provide more information.

  •  3
    momert replied

    I can solve it, as an aid for those who have the same problem, they must activate the PHP ZIP in the Cpanel, this video explains how to do it

    Regards.-