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Public Tickets

Kake Multimedia Freezes Browser When Using Multiple SlidersClosed   LayerSlider for WordPress   Updated July 8, 2017 at 12:17pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. jeroenvangils Change the color of popup close buttonClosed   LayerSlider for WordPress   Updated July 7, 2017 at 8:45pm   3 Most recent comment from jeroenvangils:I was able to change the color of the close button. Thanks a lot! jeroenvangils Sky Experience slider responsivenessClosed   LayerSlider for WordPress   Updated July 7, 2017 at 8:29pm   3 Most recent comment from jeroenvangils:Thanks for your help, Attila. bettina (automatic) update layer sliderClosed   LayerSlider for WordPress   Updated July 7, 2017 at 8:19pm   2 Most recent comment from [deleted]:Hey bettina,Have you had LayerSlider installed as a bundled item in your theme earlier ? Some themes are restricting the update and/or activation of the plugin that could result in problems like this. ... naiopcorporate Slider Not DisplayingClosed   LayerSlider for WordPress   Updated July 7, 2017 at 6:57pm   2 Most recent comment from [deleted]:Hey naiopcorporate,I have checked the URL you provided but as I can see there is no slider inserted to it currently. Updating the plugin should not have this effect, so I believe that another update ... bruniki Error layerslider with PHP 7.1Closed   LayerSlider for WordPress   Updated July 7, 2017 at 6:32pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Stepan Лукьяненко h1Closed   LayerSlider for WordPress   Updated July 7, 2017 at 5:28pm   2 Most recent comment from [deleted]:Hey Stepan,You have the option to choose element types with the text layers. In HTML the  element is the primary heading and the is the paragraph. These need to be put before the text to work, as t ... Robert I believe I erased short code slider no longer workingClosed   LayerSlider for WordPress   Updated July 7, 2017 at 12:06pm   2 Most recent comment from [deleted]:Hey Robert,I'm sorry but it's not completely clear what did you erase. Did you delete the slider's shortcode from your site and you want to add it again ? Or did you delete the slider itself from the ... Sergey Zamchalov Activate SliderClosed   LayerSlider for WordPress   Updated July 6, 2017 at 1:28pm   7 Most recent comment from Sergey Zamchalov:The product I activated. Thank you.Someone (J88DESIGN) else wrote here.Please close my ticket. Hans ErrorClosed   LayerSlider for WordPress   Updated July 6, 2017 at 1:09pm   2 Most recent comment from [deleted]:Hey Hans, I believe that your earlier problem is also related to this case so I'll continue here. The "Internal server error" is a web server configuration issue. In your case it could be a memory l ... ycikdev Link & Attributes - sliderbottom not workingClosed   LayerSlider for WordPress   Updated July 6, 2017 at 9:29am   3 Most recent comment from ycikdev:Seriously sorry! Thank you for pointing out the obvious : ) Eric Background Transparency for .pngClosed   LayerSlider for WordPress   Updated July 6, 2017 at 8:07am   6 Most recent comment from [deleted]:Ah, I see. However your site is not available anymore so I cannot check on it again unfortunately. Is there a test page with the slider that we can access to check the method you have used ? dancetome Installed on the wrong domainClosed   LayerSlider for WordPress   Updated July 6, 2017 at 6:59am   5 Most recent comment from [deleted]:Hey Ari, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activation ... Aayushi Full screen/full section layer slider and loading animationClosed   LayerSlider for WordPress   Updated July 5, 2017 at 1:40pm   2 Most recent comment from [deleted]:Hey Aayushi, To set up a fullwidth slider you will need to select the Fullwidth mode in the Slider Settings -> Layout tab. If you enable the Show Advanced Settings button, you will see the Fit to scr ... pnaylor45 Popup SetupClosed   LayerSlider for WordPress   Updated July 5, 2017 at 1:27pm   4 Most recent comment from [deleted]:Setting a popup trigger inside the slider is very easy. You just need to do exactly what I've mentioned in the previous response. Enter something ( #example ) to the Open By Click field in the Slider ...