Public Tickets
barbee0264
text colors not staying the same on mobile site as desktopClosed
LayerSlider for WordPress
Updated June 17, 2017 at 8:12pm
9
Most recent comment from barbee0264:the actual problem was with Jetpack plugin
simonttz
YouTube's OG:Image cover is not stretching the whole element(Cropped)Closed
LayerSlider for WordPress
Updated June 17, 2017 at 8:04pm
3
Most recent comment from [deleted]:Hey simonttz,
The problem is that the video player was set up using a different aspect ratio than the video itself that it plays.
Regarding video preview images, we are using the 'cover' method, whi ...
drewgss
Import slider runs when page refreshes there is not sliderClosed
LayerSlider for WordPress
Updated June 16, 2017 at 1:31pm
3
Most recent comment from drewgss:I tried it a number of times, and could not wait for our response so I rebuilt them.
kpj003
Incompatibility issueClosed
LayerSlider for WordPress
Updated June 16, 2017 at 12:28pm
6
Most recent comment from John G:I'm glad it solved the issue!Advanced settings should not be changed in most cases. Newer versions also require additional confirmation to enable such options and the System Status page indicates issu ...
Samyman
Edit Slider Name (Dublicated Slider)Closed
LayerSlider for WordPress
Updated June 15, 2017 at 9:17pm
2
Most recent comment from [deleted]:Hey Samyman,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
ifpgGary
Install FailClosed
LayerSlider for WordPress
Updated June 15, 2017 at 9:09pm
7
Most recent comment from [deleted]:Please open a refund request from your Envato profile then. We can only accept it that way.
NevNic
Slider Size (Height)Closed
LayerSlider for WordPress
Updated June 15, 2017 at 9:04pm
10
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
vadim
Image layers on full screen sliderClosed
LayerSlider for WordPress
Updated June 15, 2017 at 8:23pm
2
Most recent comment from [deleted]:Hey vadim,An image layer can appear bigger than its original size due to the slider's responsive behavior. If you would like to prevent it, you can set the Slider Settings / Layout / Show Advanced S ...
sgehrke
Pop-upsClosed
LayerSlider for WordPress
Updated June 13, 2017 at 7:41pm
3
Most recent comment from sgehrke:Thank you. I did not know that I had to click the advanced tab.
Kyle Rollins
Custom font - not googleClosed
LayerSlider for WordPress
Updated June 13, 2017 at 5:23pm
3
Most recent comment from Kyle Rollins:Thanks for the reply. It was helpful and worked like a charm :)
Techture
Video playback on mobile deviceClosed
LayerSlider for WordPress
Updated June 13, 2017 at 3:11pm
4
Most recent comment from Fariborz:x
waqaswp
Unable to automatically update the plugin: An error occurred while updating LayerSlider WP: Update package not available.Closed
LayerSlider for WordPress
Updated June 13, 2017 at 2:46pm
4
Most recent comment from [deleted]:Yes, that is the case. Your sliders are stored in the database so they won't be deleted in the process.
greenbeansdesign
Download SliderClosed
LayerSlider for WordPress
Updated June 13, 2017 at 2:42pm
2
Most recent comment from [deleted]:Hey greenbeansdesign,Yes, you can export your sliders on one installation and import them on another.You can find the option to export under the sliders list.
Sara_Anne
Putting the slider in a header.Closed
LayerSlider for WordPress
Updated June 12, 2017 at 10:29pm
3
Most recent comment from Sara_Anne:Hey Attila,Thank you so much! I was able to get it to work by using a few widget plugins like you suggested. I used PHP code widget so I could put the php code in the top part of my full-head widget a ...
labber
Sides of slider being cropped on mobileClosed
LayerSlider for WordPress
Updated June 12, 2017 at 1:38pm
2
Most recent comment from [deleted]:Hey labber,I have replied to your other ticket regarding the same problem.