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  Public Ticket #1251540
Video bug on mobile
Closed

Comments

  • hugototal started the conversation

    The embended video does not start on mobile devices. on click of the layerslider play-navigation, the video seems to start but it hang up in the loading process and will not start.

    (On desktop it works fine!)

    can you help to fix this?

  • [deleted] replied

    Hey hugototal,

    Unfortunately the video displays are quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will not work so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.