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Public Tickets

art180 Audio Controls disappearClosed   LayerSlider for WordPress   Updated July 24, 2017 at 8:11am   5 Most recent comment from art180:Thank you for your support.So, I'm waiting your next update : ) hhonzell Layer Slider PluginClosed   LayerSlider for WordPress   Updated July 22, 2017 at 10:37am   2 Most recent comment from [deleted]:Hey hhonzell, We do not believe that this issue is caused by LayerSlider, the problem is most likely related to an external factor or invalid settings, for example incorrect usage of the options loca ... MyCOPA Slider stopped showing on our websiteClosed   LayerSlider for WordPress   Updated July 22, 2017 at 7:44am   2 Most recent comment from [deleted]:Hey Nima, Some changes must have been made on the site, otherwise this wouldn't happen. The slider does not dissapear by itself without any action. The problem might have been caused by a plugin or t ... AsaHersh Big horrible red notification that cant be removed.Closed   LayerSlider for WordPress   Updated July 22, 2017 at 7:34am   2 Most recent comment from [deleted]:Hey AsaHersh,As the notification suggests, this window appears on your page becase the slider that was inserted there is no longer available (deleted). But its shortcode (or other inserting method) wa ... joecool6400 Cannot update after purchasing licenseClosed   LayerSlider for WordPress   Updated July 22, 2017 at 7:27am   2 Most recent comment from [deleted]:Hey joecool6400, Some themes are restricting the update and/or activation of the bundled version of LayerSlider, that could result in problems like this. I'd recommend to do a clean install by manua ... sphere10 Backround Image URL Not WorkingClosed   LayerSlider for WordPress   Updated July 22, 2017 at 7:09am   2 Most recent comment from [deleted]:Hey sphere10,There was a similar issues to this in an older release of LayerSlider, but we have fixed it since then. I have checked it with the current release and it is working fine for me. Please ma ... howellcg Youtube video embed has black screen with preloadingClosed   LayerSlider for WordPress   Updated July 21, 2017 at 11:05pm   2 Most recent comment from [deleted]:Hey howellcg,The black screen and the preloader icon are not related to the slider, they are part of the YouTube video embed.At the moment there is no option to change or edit it, but we will consider ... Gerardh01 links do not workClosed   LayerSlider for WordPress   Updated July 21, 2017 at 10:46pm   2 Most recent comment from [deleted]:Hey Gerardh01,The 'Link & Attributes' tab is for linking layers, and not for slides. If you want to link slides you can do it in the 'Slide Linking' section after switching the 'Show More Options' but ... pnaylor45 MenuClosed   LayerSlider for WordPress   Updated July 21, 2017 at 10:41pm   2 Most recent comment from [deleted]:Hey pnaylor45,Our demo site is custom made, we have built it ourselves with custom codes and scripts.We will consider making it available in some form in the future. Jaispirit cloned layer does not appearClosed   LayerSlider for WordPress   Updated July 21, 2017 at 10:15am   2 Most recent comment from [deleted]:Hey Alexander, You can insert multiple sliders to your pages without any problem, they should be working together. Please show us your site where we can take a look at this problem. beachmat ResponsivenessClosed   LayerSlider for WordPress   Updated July 21, 2017 at 9:43am   5 Most recent comment from [deleted]:Responsive means that the slider and its content are scaled proportionally, keeping their original aspect ratio, so they fit properly on every screen resolution and being displayed the same accross al ... andrewwayne Video ControlsClosed   LayerSlider for WordPress   Updated July 21, 2017 at 9:36am   2 Most recent comment from [deleted]:Hey andrewwayne,Please show us your site with the slider where we can check on this. christopherdawes Parse error: syntax error, unexpected T_FUNCTION in /home/content/42/8041042/html/wp-content/plugins/LayerSlider/classes/class.ls.popups.php on line 195Closed   LayerSlider for WordPress   Updated July 20, 2017 at 2:17pm   3 Most recent comment from En Web Soluciones:Hello, I had the same issue when activating the plugin.The issue was the Versión 6.5.1 who came with a Wordpress ThemeI solved copying with a downgrade version and the plugin get activate konayoda Slider Settings MenuClosed   LayerSlider for WordPress   Updated July 19, 2017 at 12:14pm   6 Most recent comment from John G:Rich, Thank you for your kind words!Yes, it is part of the same issue and the next update will fix that as well. DarenR rename layer sliderClosed   LayerSlider for WordPress   Updated July 19, 2017 at 11:27am   2 Most recent comment from [deleted]:Hey DarenR,You can do that with the field located at the top of the Slider Settings.