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  Public Ticket #3423607
LS not rendering
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  • Paul started the conversation

    LS 7.7.11   I have been using LS for wordpress for several years.  I noticed it wasn't rendering on Chrome and Edge but was fiine on Firefox.  Now Firefox doesn't render.

    I thought my license had expired (which it had) so I purchased a new license. (see key) 

    LS does not render anymore?

    Failure to render ruins my site.

    HELP

  •  110
    George replied

    Hello Paul,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I"ve checked your site and it seems like there is a JavaScript error in a script called siteground-optimizer which is probably a merged and compressed JS file of all scripts on your site. Please temporarily disable that JS optimization and clear all caches is you are using any cache plugins. That should solve your issue.

    Best Regards,
    George | Kreatura Dev Team