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  Public Ticket #1558751
Problem with IsotopeGallery
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Comments

  • Sayvo-Games started the conversation
    April 30, 2018 at 8:05am

    Hello,

    i used the Wordpress theme Oblivion. In this theme there is an old LayerSlider Version 5.6.9. installed.

    https://themeforest.net/item/oblivion-the-ultimate-multipurpose-gaming-theme/5501609?s_rank=4

    But i have problemes to use the LayerSlider with the Plugin IsotopeGallery (was installed in this theme too). When i deactivate LayerSlider the Gallery works fine but there works not together.

    So I bought and updated to the newes version of LayerSlider because i hope with this version it will work. But no effects.

    From the "Oblivion" Support comes the tip --> please update to PHP 7.0 or 7.1. I do this but will not work. Now the support think that the version is to new. 

    How can i downgrade my LayerSlider to 5.6.9 or how can i reactivate the installed version and use the activated Code in other Theme?


    Hope you can help. Thanks

  • [deleted] replied
    April 30, 2018 at 1:30pm

    Hello Sayvo-Games,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I've attached the latest version of the v5 release of the plugin, you can use that to reinstall it.

  • Sayvo-Games replied
    May 1, 2018 at 12:17pm

    Hello Attila,

    thanks for your fast help. 

    With this Version it will work.

    Have a nice day.

  • [deleted] replied
    May 1, 2018 at 5:58pm

    Thank you for the feedback, glad we could help. If you need further assistance please let us know.