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  Public Ticket #3435008
blank sliders after upgrade
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  • Ivan started the conversation

    I just bought an upgraded layer slider, now all of my silders are blank

  •  69
    John replied

    Hi Ivan,

    Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.

    I've checked your site and was able to reproduce the issue. However, it doesn't seem like it's related to LayerSlider. Are you sure LayerSlider was the only thing on your website that was recently updated? The problem is clearly caused by multiple JavaScript errors, which are unrelated to LayerSlider, and likely coming from another source, such as another plugin or your WordPress theme. These are the error messages thrown on your site:

    Uncaught ReferenceError: wp is not defined
        at (index):955:1

    wp.i18n.setLocaleData({
        'text direction\u0004ltr': ['ltr']
    });

    Uncaught TypeError: Cannot read properties of undefined (reading 'setDefaults')
        at HTMLDocument.<anonymous> ((index):969:43)

    jQuery.datepicker.setDefaults({
    

    Please read the following article to test for compatibility issues caused by 3rd parties.

     How to test for potential incompatibility issues?

    Best Regards,
    John | Kreatura Dev Team