My principal problem is when i try to change the background slider i`cant duplicate or upload some new image, and nothing opptions appers. i have php 7.2, you recommend any extensions to install?
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please note that there is no issue like this present in the latest release of our plugin (6.9.0.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.
Hi guys,
My principal problem is when i try to change the background slider i`cant duplicate or upload some new image, and nothing opptions appers. i have php 7.2, you recommend any extensions to install?
Hello Anibalvejar,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please note that there is no issue like this present in the latest release of our plugin (6.9.0.), so unfortunately it is most likely a conflict problem on your installation or a server configuration issue.
To start troubleshooting please temporary disable other plugins and switch to a default WP theme to see if that solves the issue.
Please also check the LayerSlider System Status, located in the Options menu on the WP sidebar, for any related error messages that could provide more information.