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Public Tickets

Charles-Ed Error with SlidersClosed   LayerSlider for WordPress   Updated October 6, 2019 at 11:40am   4 Most recent comment from [deleted]:Thank you for the feedback.  First please check whether that slider is still available and working in LayerSlider. Check on the sliders list to see if you can find it and open it to see if it works. ... Varvara_new I can not replace the slider on the siteClosed   LayerSlider for WordPress   Updated October 6, 2019 at 9:21am   6 Most recent comment from [deleted]:Please note that Slider Revolution is not our plugin. It's from a different author, their name is 'themepunch'. You will need to contact them with this case. thanqwe123 LayerSlider Responsive WordPress Slider PluginClosed   LayerSlider for WordPress   Updated October 6, 2019 at 8:58am   2 Most recent comment from [deleted]:Hello Thanqwe123,You've reached us! What is your query about the item ? Gail Outlaw Download helpClosed   LayerSlider for WordPress   Updated October 6, 2019 at 8:57am   2 Most recent comment from [deleted]:Hello Gail, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can updat ... manga Layerslide dont work in ChromeClosed   LayerSlider for WordPress   Updated October 3, 2019 at 11:26pm   2 Most recent comment from [deleted]:Hello Manga, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have chec ... Antony Pop up layer sliderClosed   LayerSlider for WordPress   Updated October 3, 2019 at 12:09pm   13 Most recent comment from [deleted]:Thank you. As I can see, the popup trigger has been set up correctly. Both the ID and selector are correct, and both sliders are loaded to the page. The blue button starts the popup slider. So there ... frescova Slider visibilityClosed   LayerSlider for WordPress   Updated October 3, 2019 at 11:46am   3 Most recent comment from [deleted]:Hello frescova, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. HANS we can not use your slider functionClosed   LayerSlider for WordPress   Updated October 2, 2019 at 7:40pm   4 Most recent comment from [deleted]:Judging from the errors on your site we believe that the problem could be related to an image preloader/optimizer/lazy loader on your installation, that is interfering with the slider. We'd recom ... Julian Willoughby Cannot add slide to my home pageClosed   LayerSlider for WordPress   Updated October 2, 2019 at 7:33pm   2 Most recent comment from [deleted]:Hello Julian, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.What method ... HANS can not use your layerslider.Closed   LayerSlider for WordPress   Updated October 2, 2019 at 6:03am   3 Most recent comment from HANS:Hi，ATTILA, thanks for reply me. yes,the name of slider,i found place to change as your advised.thank you so much. but,2nd questions,i tried again and again,we moved the photo to be the top place in ... HANS we can not use your slider functionClosed   LayerSlider for WordPress   Updated October 1, 2019 at 10:05am   2 Most recent comment from [deleted]:Hello Hans,We've replied to your other ticket regarding the same case. eszterkincs layer slider breaks down my site if visited on mobile device on firefoxClosed   LayerSlider for WordPress   Updated September 30, 2019 at 7:37pm   5 Most recent comment from [deleted]:Our team tested this further on several devices (including a Samsung Galaxy, a One Plus, multiple iPhones, etc), using different operation systems and browser versions. Yet, we were not able to repro ... Edith Error while trying to activate the pluginClosed   LayerSlider for WordPress   Updated September 29, 2019 at 2:03pm   2 Most recent comment from [deleted]:Hello Edith, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems wi ... mary feuer LicensesClosed   LayerSlider for WordPress   Updated September 29, 2019 at 2:01pm   2 Most recent comment from [deleted]:Hello Mary, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have laun ... Ray optimizaion, and and errorClosed   LayerSlider for WordPress   Updated September 28, 2019 at 3:59pm   3 Most recent comment from Ray:Thanks. yes it moved back?  and thanks for the optimization info.  Ray