Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

bwsandg Not working on Google ChromeClosed   LayerSlider for WordPress   Updated October 11, 2019 at 8:35am   2 Most recent comment from [deleted]:Hello Bwsandg, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There see ... Sabina Batelman Layer Slider popup "open by click" jqueryClosed   LayerSlider for WordPress   Updated October 11, 2019 at 8:28am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. chrisleeis Pages with slider short code do not renderClosed   LayerSlider for WordPress   Updated October 10, 2019 at 1:20pm   6 Most recent comment from [deleted]:Dear Charles-Ed,Please open a new ticket for your case. Thank you. revosoft google lighthouseClosed   LayerSlider for WordPress   Updated October 9, 2019 at 11:06pm   5 Most recent comment from [deleted]:Hello Franco,Please open a new ticket for your case. Thank you. henry saleman navigate by scrollClosed   LayerSlider for WordPress   Updated October 9, 2019 at 11:05pm   4 Most recent comment from [deleted]:The slides are keyframes by default. So each scroll is a new slide, if you don't have any layer keyframes. You can enable/disable this with the Skip Slide Breaks option in the Slider Settings. olaotan123 Layerslider cannot import from template storeClosed   LayerSlider for WordPress   Updated October 9, 2019 at 10:01pm   3 Most recent comment from [deleted]:Hello Olaotan123, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Proble ... Carl Quicksall ActivationClosed   LayerSlider for WordPress   Updated October 9, 2019 at 9:59pm   2 Most recent comment from [deleted]:Hello Carl, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You can find ... Stavros234 Assistance about adjust existing slider from storeClosed   LayerSlider for WordPress   Updated October 9, 2019 at 9:56pm   2 Most recent comment from [deleted]:Hello Stavros, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can re ... Stavros234 Assistance about the pluginClosed   LayerSlider for WordPress   Updated October 9, 2019 at 9:49pm   2 Most recent comment from [deleted]:Hello Stavros, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can re ... upmarine Purchase ActivationClosed   LayerSlider for WordPress   Updated October 8, 2019 at 9:54am   2 Most recent comment from [deleted]:Hello Upmarine, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You can ... sanjuktachitre Cannot activate purchaseClosed   LayerSlider for WordPress   Updated October 8, 2019 at 9:53am   2 Most recent comment from [deleted]:Hello Sanjuktachitre, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Our ... L23train Update Failed: Download failed. ForbiddenClosed   LayerSlider for WordPress   Updated October 7, 2019 at 3:52pm   6 Most recent comment from [deleted]:Unfortunately we cannot troubleshoot a problem that we cannot see. If you need assistance with the plugin, please set up a test page with the sliders where we can investigate this.As for the update, y ... Ninjamouse Can't SaveClosed   LayerSlider for WordPress   Updated October 7, 2019 at 3:37pm   5 Most recent comment from [deleted]:Let us know of the results. e-commerce_schmalz Anchor links (IDs) set in Layerslider don't work in WPML translationClosed   LayerSlider for WordPress   Updated October 6, 2019 at 2:16pm   8 Most recent comment from [deleted]:There is no release date for it, but you can use the version I attached to the previous reply. It already contains this change. Charles-Ed Error with SlidersClosed   LayerSlider for WordPress   Updated October 6, 2019 at 11:40am   4 Most recent comment from [deleted]:Thank you for the feedback.  First please check whether that slider is still available and working in LayerSlider. Check on the sliders list to see if you can find it and open it to see if it works. ...