Public Ticket #2216862
installing into WP


  • Damien started the conversation

    Hi I am trying to install LayerSlider after purchasing and downloading it. I see in the instructions that there is a ZIP file...but as you see in the screenshot there is not a zip folder in it. If it makes any difference I am on a iMac using Safari. So I am unsure what I should be selecting to upload for this plugin.



    Attached files:  Screen Shot 2019-11-16 at 11.23.37 AM.png

  •  499
    Attila replied

    Hello Damien,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    You will need to first unpack the ZIP file you've downloaded. The installable file will be inside, it's usually called something like layersliderwp-x.x.x.installable.zip.

    Please refer to the following URL: https://layerslider.kreaturamedia.com/documentation/#installation This is a detailed step-by-step installation guide for the plugin that you can follow.

    Best Regards,
    Attila | Kreatura Support Team