Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Bill Mitchell Can i hide a video layer after the media ends?Closed   LayerSlider for WordPress   Updated March 29, 2021 at 4:00pm   3 Most recent comment from Bill Mitchell:Thanks.  I just looped the video to solve the problem. :-) joe Can not edit anything on template downloadClosed   LayerSlider for WordPress   Updated March 29, 2021 at 10:05am   3 Most recent comment from Kreatura Support:Hello,Thank you for your feedback! Tim Adams Adding HTML (contact us box)Closed   LayerSlider for WordPress   Updated March 29, 2021 at 9:53am   2 Most recent comment from Kreatura Support:Hello Tim,Thank you for getting in touch with us!It is possible to embed shortcodes to HTML layers in LayerSlider.I suggest you to use a form builder plugin which has shortcode publishing method, then ... Bill Mitchell [meta:deeplink] possible?Closed   LayerSlider for WordPress   Updated March 26, 2021 at 1:51pm   5 Most recent comment from Bill Mitchell:I have a layer on my slider which links to a wordpress post and uses the deeplink as the # hash so that once the site reloads with the wordpress post, I go back to the active slide instead of the begi ... Bill Mitchell SliderDidLoad not workingClosed   LayerSlider for WordPress   Updated March 25, 2021 at 4:17pm   2 Most recent comment from Kreatura Support:Hello Bill,Thank you for getting in touch with us!You should use an nother event, for example the slideChangeDidComplete function. If you want to set a concrete slide to start the slider when the pa ... Nick Bridgen Wordpress Error When Updating PHP from 7.0 to 7.3Closed   LayerSlider for WordPress   Updated March 25, 2021 at 2:32pm   4 Most recent comment from Kreatura Support:Hello,Thank you for your feedback! zakaria text display problemClosed   LayerSlider for WordPress   Updated March 25, 2021 at 7:10am   4 Most recent comment from Kreatura Support:You are welcome! Bill Mitchell Go to deeplink after slide reloads.Closed   LayerSlider for WordPress   Updated March 24, 2021 at 4:32pm   7 Most recent comment from Bill Mitchell:I thought that would work too but it seems to do nothing.  If I put the code in sliderwillload, it works beautifully.  Unfortunately the href # anchor then doesnt work. document.location.hash =  ... Anne-Laure Picard My license is already being usedClosed   LayerSlider for WordPress   Updated March 24, 2021 at 8:51am   5 Most recent comment from Kreatura Support:You are welcome! Sebastian Missing Product showcase light in Jquery PackageClosed   LayerSlider for jQuery   Updated March 24, 2021 at 8:44am   8 Most recent comment from Kreatura Support:You are welcome! Bill Mitchell Weird image with link bug.Closed   LayerSlider for WordPress   Updated March 24, 2021 at 7:22am   4 Most recent comment from Kreatura Support:You are welcome! Società Agricola ARTE srl Richiesta attivazione / Activation requestClosed   LayerSlider for WordPress   Updated March 23, 2021 at 1:14pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!The problem is that your dev website url is not match our whiteslisted dev domains. You can read more about it in our documentation on this link: https:// ... Stichelmans LayersliderClosed   LayerSlider for WordPress   Updated March 23, 2021 at 11:18am   6 Most recent comment from Kreatura Support:Hello,Please open a separate support ticket with some more details and a screenshot about your LayerSlider WP -> Options -> System Status tab. Thank you, in advance. Dejan Help with Global Hover ExampleClosed   LayerSlider for WordPress   Updated March 22, 2021 at 9:48am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!The essence of the global hover is that, if you add a hover animation to every layers in your slide then the hover effect triggered the same time for all l ... Phoenix Yeh how to change words in the different(second) slideClosed   LayerSlider for WordPress   Updated March 22, 2021 at 9:10am   4 Most recent comment from Kreatura Support:Hello Phoenix,I've answered to your other ticket, please check it.The transitions which you sent are layer transitions, they are related to the layers.You can change the slide transitions in the ...