Public Tickets
Julian Rendell
How to change height of prev/next arrowsClosed
LayerSlider for WordPress
Updated May 4, 2021 at 7:46am
8
Most recent comment from Kreatura Support:You are welcome!
Wayne Todd
cannot upload the slider into wordpressClosed
LayerSlider for WordPress
Updated May 3, 2021 at 12:57pm
4
Most recent comment from Kreatura Support:Hello,Thank you.You should contact with your hosting provider about this problem. Probably it cause by your server configuration, for example an upload limit problem.
Dimitris
multiple slides in same pageClosed
LayerSlider for WordPress
Updated May 3, 2021 at 9:12am
2
Most recent comment from Kreatura Support:Helo Dimitris,Thank you for getting in touch with us!It is not possible to show more slides in the same time with our plugin.You can create 3 text layers in one slide which have different links and th ...
Rachel
ActivationClosed
LayerSlider for WordPress
Updated May 3, 2021 at 8:49am
2
Most recent comment from Kreatura Support:Hello,
Thank you for getting in touch with us!
This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain s ...
osama
cannnot activateClosed
LayerSlider for WordPress
Updated May 3, 2021 at 8:33am
2
Most recent comment from Kreatura Support:Hello Osama,Thank you for getting in touch with us!
This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify cert ...
Gaby
Activating siteClosed
LayerSlider for WordPress
Updated April 30, 2021 at 7:20am
2
Most recent comment from Kreatura Support:Hello Gaby,Thank you for getting in touch with us!Issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch to one ...
Stephen Wilson
Activating Layer SliderClosed
LayerSlider for WordPress
Updated April 29, 2021 at 11:00am
2
Most recent comment from Kreatura Support:Hello Stephen,Thank you for getting in touch with us!As I see you use The7 theme, which hide the activation box for the users. I suggest you to remove the theme bundled version of the plugin and then ...
mary feuer
Pop UpsClosed
LayerSlider for WordPress
Updated April 28, 2021 at 8:13am
2
Most recent comment from Kreatura Support:Hello Mary,Thank you for getting in touch with us!Unfortunately, it is not possible to show user roles by 3rd party plugins in LayerSlider.If you know which page related to a specific role, then you s ...
Cheri
Managing licensesClosed
LayerSlider for WordPress
Updated April 26, 2021 at 6:51am
3
Most recent comment from Kreatura Support:Hello Cheri,
Thank you for getting in touch with us!Your license key is the following: 1B700C81-7F25-K8B4-MFF7-79D76EA0C32E
As I see you have a professional license and you've activated it on th ...
Dawn Quinn
Multiple Photos in One SliderClosed
LayerSlider for WordPress
Updated April 26, 2021 at 6:45am
2
Most recent comment from Kreatura Support:Hello Dawn,Thank you for getting in touch with us!It is possible to add any image to a slide with layers. Please note that the slide transitions are related to the slide background images. For example ...
Dawn Quinn
Vintage Template Color TonesClosed
LayerSlider for WordPress
Updated April 26, 2021 at 6:40am
4
Most recent comment from Kreatura Support:You are welcome!
Patrick Gavaghan
Broken module / Broken featureClosed
LayerSlider for jQuery
Updated April 22, 2021 at 8:07am
7
Most recent comment from Kreatura Support:Okay, thank you for your feedback!
Bruce Burstein
LayerSlide Not rendering appropriately in SafariClosed
LayerSlider for WordPress
Updated April 21, 2021 at 1:21pm
4
Most recent comment from Kreatura Support:Hello Bruce,Thank you for your feedback!I show you a video about how to disable the text-transition for a specific layer.https://www.loom.com/share/ad4f04b598514d8d83e797b3ca284438
Unfortunately, in s ...
rvcomsoso
BUG BACK OFFICE INTERFACEClosed
LayerSlider for WordPress
Updated April 21, 2021 at 11:10am
4
Most recent comment from Kreatura Support:You are welcome and thank you for your feedback!
Todd
LicenseClosed
LayerSlider for WordPress
Updated April 21, 2021 at 11:09am
4
Most recent comment from Kreatura Support:Hello Todd,Thank you for your feedback!You have already used the purchased license key to activate the product and update LayerSlider to the latest version, usually we do not give a refund in such c ...